IT Support Specialist

About the role

We are looking for a Server Engineer to support our IT systems within QC Labs area, who will join a high performing team of IT Infrastructure engineers. The team is currently involved in project work for a worldwide pharmaceutical company. You will be challenged by a leadership team of forward-thinking IT professionals who are building a robust and scalable infrastructure platform to support line of business and for the company's future.

Qualifications

• Bachelor's degree or similar experience preferred.
• Experience with Microsoft Win2000 through Win2022 Server Operating Systems
• Experience with Active Directory - User and Group Management, Group Policy
• Experience building Virtual servers in vCenter
• Experience with PC OS Win XP, Win 7, Win10 and Win11
• Experience with SCCM, Splunk, Carbon Black, McAfee or like antivirus
• Microsoft Systems Center or relevant monitoring solution
• Application Configuration with Vendors on Workstations and Servers
• Server rack installation of Hardware (Servers, Storage, etc) including ability to lift hardware
• ServiceNow ITSM or similar IT Ticketing System
• Strong Server and Network Troubleshooting Skills
• Team player who can also work independently, with limited supervision

Skills

Top skills required:

• Prior technical experience (5 years) working with IT Infrastructure & IT Systems supporting Laboratory equipment.
• Hands-On implementation and support experience working with Microsoft Windows Servers, Operating Systems (including legacy), Active Directory and Group Policies.
• Team player with an ability to work independently and collaborating directly with non-IT line of business stakeholders and users.

Good to have skills:

• Has worked in regulated company before (Pharmaceutical, Medical, Military, or Banking)
• PowerShell Scripting
• Networking

Benefits

• Medical, dental, and vision benefits
• Health savings accounts with qualified medical plan enrollment
• 10 paid days off
• 3 days paid bereavement leave
• 401(k) plan participation with employer match
• Life and disability insurance
• Commuter benefits
• Dependent care flexible spending account
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Accommodations and reimbursement for work travel