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Jobs · Information Technology · Oklahoma

IT Support Specialist (Active Secret Clearance)

Frontline Consulting Services (FCS) Inc · Lawton, OK · 1 wk ago
On-siteInformation Technology$28–$33/hrFull-time

About the role

Our client is hiring a Senior IT Support Specialist. In this role you will provide both remote and onsite technical, operational, and training support to users. As a Senior IT Support Specialist you will support escalated problems from the help desk, as well as provide second-tier support to end-users for PC, server, mainframe applications, and hardware.

Schedule

Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis.

Responsibilities

  • Provide second-tier support to end-users for PC, server, mainframe applications, and hardware.
  • Handle problems that the first-tier help desk support is unable to resolve.
  • Install and test personal computers, printers, and other peripherals, configure operating systems, load shrink-wrap programs and other application software programs.
  • Troubleshoot printer, computer, and peripheral incidents, perform hardware and software diagnostics, and coordinate needed repairs.
  • Resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.
  • May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
  • Simulate or recreate user problems to resolve operating difficulties.
  • Recommend systems modifications to reduce user problems.

Qualifications

  • DoD Secret Clearance
  • A+, Network+, or Security+ certification
  • Intermediate experience level

Skills

  • Help desk support
  • Troubleshooting
  • Service desk
  • Windows 10
  • Active directory
  • Windows
  • Support
  • Ticketing system
  • Customer service

Pay

The pay range for this position is $28.00 - $33.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

Location

This is a Contract position, fully onsite in Lawton, OK.

Application deadline: Oct 15, 2026.

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