IT Support - New York

About the role

We are seeking a dedicated IT Support professional to join our team in New York on a full-time, onsite basis. This role involves providing hands-on technical assistance to ensure smooth operations across our IT infrastructure in a dynamic office environment.

Responsibilities

• Deliver day-to-day IT support to end users and resolve technical issues promptly.
• Perform hardware and network troubleshooting to maintain system reliability.
• Handle IT systems installation and configuration as needed.
• Manage and track support requests using ticketing systems.
• Collaborate with team members to ensure efficient resolution of IT-related matters.

Requirements

• IT Support
• Hardware Troubleshooting
• Network Troubleshooting
• IT Systems Installation
• Ticketing Systems
• English

Skills

• Conference Room AV
• Mobile Device Management (MDM)