IT Support/Infrastructure Analyst

Duration: 12 months. Location: Onsite work expected - Day 1, Tonawanda, New York.

Overview

Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew project management associates help control the scope, schedule, and cost of projects, while building skills to grow into roles as project and program managers.

Responsibilities

• The IT Support/Infrastructure Analyst is responsible for the IT infrastructure at the site and will be involved in supporting desktops, laptops, NetPCs and servers, printers, VoIP phones and network troubleshooting.
• Ability to configure, deploy, install, migrate, order, patch, replace, support and triage site infrastructure.

Qualifications

• HS Diploma or higher
• 2+ years of IT experience supporting PCs, Servers, Printers and Network Infrastructure
• Wintel/Linux NetPCs, Standard and Process PCs
• Microsoft Windows Server OS
• HP & Manufacturing Printers (HP, Zebra, etc.)
• Ethernet, Wireless, LAN/WAN, Firewalls, Routers,