IT Support Engineer I

Appling, Georgia, United States

About the role

Amazon is seeking an IT Support Engineer I to deliver high-quality technical support for internal employees in a fast-paced, customer-obsessed environment.

Responsibilities

• Troubleshoot hardware, software, and network issues
• Manage tickets and support endpoints, collaboration tools, and identity services
• Document solutions and contribute to knowledge bases
• Partner with senior engineers to improve reliability, automation, and self-service options
• Continuously learn and grow your technical skills