IT Support Associate

Job Description

Aid in setting up, configuring, integrating, and administering systems, PCs, and networking equipment, as well as necessary software.

Diagnose computer and printer problems and perform medium to major repairs.

Troubleshoot network connectivity problems to and from PCs to servers, printers, and other network equipment.

Coordinate and assist in the moving of computer equipment and reinstallation.

Contact appropriate vendors for support, documenting the problem, and providing corrective action regarding hardware, operating systems, installation, and networking issues.

Provide support for Level 2 support staff as necessary.

Position Requirements

• A valid Driver’s License and daily access to an automobile are required.

Qualifications

• High school diploma or equivalent required.
• Associate Degree in MIS, ICS, or comparable degree.
• A+, Network+, or equivalent certification required.
• Experience in the Information Systems/Technology field is preferred.

Benefits

• Not specified.

Pay

• This position has a fixed rate of $24/hour.

Schedule

• Monday - Friday, 8:00am to 4:30pm or 8:30am to 5:00pm.