IT Support & Applications Specialist

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

Core Values

• Passion for Excellence
• Success is Never Final
• Do the Right Thing
• One Alerus

About the Role

The Information Technology Department provides technology tools and support to all employees of Alerus. As part of the IT team, the Support and Applications Specialist’s primary responsibility is to support the technology and applications used by Alerus. Collaborate with IT and the Business Unit in the development, testing, documentation, deployment, ongoing maintenance, and operational support of the technology and applications.

Responsibilities

• Manage day-to-day application maintenance and support.
• Provide standard technical assistance.
• Develop and enhance utilization of assigned business applications.
• Documentation and backup of applications.

Requirements

• Bachelor’s degree or equivalent combination of education and/or related experience.
• Flexibility with schedule for backup coverage, system conversions, updates, and maintenance.
• Experience working in the financial services industry, preferred.
• Ability to adapt easily to change within a fast-paced environment.
• Ability to travel to any Alerus Financial location to provide training and/or technical support.

Benefits

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance.
• 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

Work Environment

Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

Pay

Base Pay Range $25 - $30 per hour