IT - Supply Chain Manager
Upbound Group · Plano, TX · 1 wk ago
ManagementFull-time
Key Responsibilities
- Lead IT development and production support for enterprise supply chain systems, ensuring reliable delivery, operational stability, and continuous improvement across the company.
- Own the end-to-end IT supply chain lifecycle, including demand planning, sourcing, procurement, fulfillment, asset management, and retirement.
- Partner with Product Management and business stakeholders to translate product strategy and priorities into actionable technology delivery and support plans.
- Manage strategic IT vendors and service providers, including contract negotiations, renewals, SLAs, and performance management.
- Oversee IT asset, license, and cloud service lifecycle management, driving standardization, optimization, and cost efficiency.
- Manage budgets, forecasts, spend controls, and cost-reduction opportunities while ensuring audit and SOX compliance.
- Establish and enforce engineering governance, standards, and operating practices to ensure consistent delivery quality and alignment with architectural guardrails.
- Lead staffing, capacity, and delivery planning to meet development and operational commitments.
- Enable effective agile execution, including backlog readiness, delivery cadence, release planning, and dependency management.
- Provide technical and solution leadership, ensuring sound engineering decisions, integration quality, and long-term maintainability.
- Own release readiness, production stability, incident response, and post-launch continuous improvement.
- Lead, coach, and develop team members, fostering a culture of accountability, collaboration, and operational excellence across cross-functional partners.
Skills & Competencies
- Bachelor’s degree in Information Technology, Supply Chain Management, Business, or equivalent experience.
- 6+ years of experience in IT engineering leadership, including application development and production support.
- Proven experience delivering and supporting Supply Chain IT solutions, including EDI integrations, Salesforce, and Oracle Fusion Procurement / Supply Chain platforms.
- Strong understanding of enterprise IT environments, including on-prem, cloud, and hybrid models.
- Experience managing vendors, contracts, budgets, and cross-functional stakeholders.
- Solid knowledge of IT governance, risk management, compliance, and audit requirements (e.g., SOX).
- Familiarity with ITSM, ITAM, CMDB.
- Demonstrated ability to mentor and lead engineering teams, driving accountability and continuous improvement.
- Strong analytical, problem-solving, and communication skills with a bias for execution.
- Strategic mindset with the ability to operate effectively in fast-paced, complex environments.