IT Supply Applications Senior Manager

Position Summary

Indivior is seeking an SAP, Supply Chain & Logistics Senior IT Manager to leverage strong functional hands-on applications and reporting experience in supporting SAP and other key applications relevant to the Supply function. This role involves working closely with key Supply business and IT stakeholders to define and deliver continuous improvement roadmap opportunities for Indivior.

Supply Application Strategy

Determine strategy and roadmap for Supply business functions
Keep abreast of manufacturing, regulatory, industry and technology changes

Stakeholder Management / Partnership & Governance

• Work with the Supply business to identify business and IT roadmap opportunities
  
• With the wider business to increase the efficiency and utilization of systems
  
• Mature IT / Supply Governance & lead regular business reviews
  
• Ensure all super users are trained and have access to support and materials to fulfill their roles
  
• Work with super user groups to implement best practices across the population
  

Application Management

• Partner with internal and external vendors on development and support, ensuring any support issues are escalated and prioritized appropriately
  
• Support internal and external audits to ensure systems are compliant with all relevant policies
  
• Define and evolve application management approach for the systems including system specific change management and application administration
  

Team And Project Leadership

• Build strong collaborative relationships with key business partners and IT colleagues that enables effective support and solution implementation
  
• Strong leadership and management skills to facilitate offshore and onsite vendor and internal support teams, working across geographies to ensure company SLA’s are met
  
• Support and coach team members, and guide external vendors, to meet business objectives
  
• Manage IT and business facing projects by leading teams to meet schedule, budget, and quality
  
• Manage key risks, issues, actions, and decisions in timely manner
  
• Identify workload and resourcing constraints and propose options to prioritize and deliver solutions
  

Procedures And Controls

• Continue to mature IT and business processes and associated training documentation
  
• Review and approve IT procedures and controls
  

Application Support And Administration

• Be responsible for the teams who manage day to day incidents and requests for several business systems, ensuring these are managed in line with SLA’s, and Indivior IT best practices
  
• Maintain the system operation as required by the business and in line with Indivior Policies and SOP’s
  
• Complete regular IT administration activities, covering: Ongoing training and support for super users/users
  
• Oversee interfaces and critical jobs
  
• Execute and review of scheduled Sarbanes Oxley Act (SOX) and IT General controls
  

Projects And Enhancements

• Act as Project Manager for system improvement projects and enhancements, and input into other projects that may impact upon the applications being managed.
  
• Hands on capability in all aspects of the project lifecycle, including gathering requirements, Gap Analysis and blueprinting, system configuration, customization, testing, documenting, deployment and training end-users on SAP and associated applications
  
• Collecting business requirements and completing assessments for enhancement requests across Supply functions for SAP and associated applications
  
• Design and implement solutions and continual business process improvements for Supply applications
  
• Design and author training & knowledge articles, standard operating procedure documents, functional and technical design documents, ensuring that documentation specific to Indivior’s Good Documentation Practices as per the standards set by Quality and Compliance department
  
• Define cutover and deployment plans and lead the rollout of changes and projects to business teams ensuring communication, training and support issues are completed timely to enable successful implementation