Jobs · Information Technology · Arkansas

IT SUPERVISOR/EXPERT

State of Arkansas · Little Rock, AR · 1 mo ago
Information Technology$88k–$144k/yrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, duplicated lines, application instructions, cookie/nav/legal/EEO etc. Must not create sections with filler like "commensurate with experience". Must only include sections if posting has real specific content. We have two job postings combined? The user gave a block that seems to contain two positions: first part about project management, business analysis, limited programming, etc. Then later "Job Summary The IT Supervisor/Expert serves as a senior leader within the state government’s IT disaster recovery..." So it's actually two separate job postings? The user likely expects us to combine? The instruction: "You reformat a job posting into clean, well-structured semantic HTML." The user gave a block that includes two postings. Might be they inadvertently pasted two. We need to decide: maybe treat as one posting? But content is different: first part mentions project management, business analysis, limited programming, billing reconciliation, on-site, etc. Second part is about IT Supervisor/Expert disaster recovery. They are distinct. The instruction says preserve ALL substantive information; do not invent or summarize away detail. If we combine, we would be mixing unrelated info, which might be inaccurate. Better to treat as two separate postings? But the instruction says output ONLY the HTML fragment, no extra. Could we output two separate fragments? Probably they expect one posting; maybe the second part is actually the "Job Summary" for the same position? Let's read: The first part: "Position Summary This position will be responsible for project management, business analysis, some limited programming, and other project-related requests as assigned. This role is at the cabinet level and serves as a utility member of the team with a broad skill set and intermediate to advanced level of expertise in order to support most areas of the IT Shared Services team. This position requires excellent interpersonal and technical skills in order to facilitate meetings and requirements gathering with both IT and non-IT staff. This position is also responsible for billing reconciliation and IT consolidation support efforts with OST, including asset inventories, etc. This position requires on-site employment with no remote or hybrid options available. Preferred Qualification This is a senior level project management position.Experience leading IT projectsExperience with billing reconciliationExperience gathering user requirementsSome programming experience is a plusExcellent customer service experience is requiredStrong analytical and problem-solving skills.Excellent communication and teamwork abilities.Attention to detail and ability to work independently or collaboratively.Adaptability in learning and applying new technologies quickly. Job Responsibilities And Expected Results Key Responsibilities Manage projects.Work closely with IT leadership and business units on project requests, etc.Assist with billing reconciliation and fiscal reporting as requested.Work with cross-functional teams, including designers and developers, to deliver high-quality results. Expected Results User Satisfaction: Deliver solutions that meet user requirements and enhance user experience.EfficiencyFlexibility and adaptabilityExcellent time management Position Information Job Series: Infrastructure Support – Career-path Classification: IT Supervisor/Expert Class Code: IIS11P Pay Grade: IST09 Salary Range: $88,455 - $144,321 Job Summary The IT Supervisor/Expert serves as a senior leader within the state government’s IT disaster recovery and continuity planning operations...." It seems the first part is about a position (maybe IT Shared Services) and then later they give "Job Summary The IT Supervisor/Expert serves as a senior leader..." which could be the same position's job summary (they repeated). Actually the "Position Information" includes Job Series: Infrastructure Support – Career-path Classification: IT Supervisor/Expert Class Code: IIS11P Pay Grade: IST09 Salary Range: $88,455 - $144,321. Then they give a Job Summary describing IT Supervisor/Expert disaster recovery. So the posting is for IT Supervisor/Expert (disaster recovery). The earlier "Position Summary" about project management etc might be generic but still part of same posting? It mentions project management, business analysis, limited programming, billing reconciliation, etc. That seems more like a project manager role, not disaster recovery. However the classification is IT Supervisor/Expert, which could encompass both. Thus we should treat the whole block as one posting for IT Supervisor/Expert, containing both sets of responsibilities: project management, billing reconciliation, etc., plus disaster recovery specifics. We need to extract sections: About the role (maybe Position Summary), Responsibilities (Job Responsibilities And Expected Results, Primary Responsibilities), Requirements (Minimum Qualifications, Preferred Qualification), Qualifications (maybe certifications), Skills (Knowledge And Skills), Benefits (none explicit), Pay (Salary Range), Schedule (on-site employment with no remote/hybrid). Also maybe "Job Information" like classification etc could be omitted as minor metadata. We must not create sections with filler. So we need to check each: - About the role: we have Position Summary (first paragraph) and Job Summary (later). Both describe role. We can combine into About the role section with prose. - Responsibilities: we have Key Responsibilities (Manage projects, Work closely..., Assist with billing..., Work with cross-functional teams...), Expected Results (User Satisfaction..., Efficiency..., Flexibility..., Excellent time management). Also Primary Responsibilities (list many disaster recovery tasks). So we can combine into Responsibilities section with
  • items. - Requirements: Minimum Qualifications (Bachelor’s degree..., At least five years..., Certification...). Also Preferred Qualification (senior level project management position... list). Also maybe "Licensure/Certifications N/A" but that's filler. We'll include Requirements as list. - Qualifications: Could be same as Requirements? But we can separate: Qualifications maybe include certifications etc. However we already have certification in Minimum Qualifications. Might be redundant. Better to have Requirements include education/experience, and Qualifications include certifications/skills? But the instruction says prefer few substantive sections over many thin ones. So maybe combine Requirements and Qualifications into one section? But they ask to use headings like Requirements, Qualifications, Skills etc. We need to decide which sections have real content. We have Knowledge And Skills section (explicit). So we can have Skills heading. We have Pay: Salary Range given. We have Schedule: on-site employment with no remote/hybrid options. We have Benefits: none explicit; we should not create Benefits section. Thus sections: About the role, Responsibilities, Requirements, Skills, Pay, Schedule. Check each for real content: About the role: we have Position Summary and Job Summary. Both are substantive. We'll combine. Responsibilities: we have Key Responsibilities, Expected Results, Primary Responsibilities. All substantive. Requirements: Minimum Qualifications and Preferred Qualification (list). Both substantive. Skills: Knowledge And Skills (list). Substantive. Pay: Salary Range: $88,455 - $144,321. Substantive. Schedule: on-site employment with no remote or hybrid options. Substantive. We must not repeat job title as heading. So no

    IT Supervisor/Expert

    . Good. We must not put Job ID/requisition numbers as headings; we have none. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. There's none evident besides maybe "Licensure/Certifications N/A" and "OTHER JOB RELATED EDUCATION..." which is boilerplate; we should drop that. Also "Satisfaction of the minimum qualifications..." is boilerplate; drop. Now produce HTML fragment: use

    for each section heading. Use
    • for lists. Use

      for prose. We need to preserve all substantive information; not invent or summarize away detail. So we must include all details from the sections. Let's extract details precisely. About the role: combine Position Summary and Job Summary. Position Summary text: "This position will be responsible for project management, business analysis, some limited programming, and other project-related requests as assigned. This role is at the cabinet level and serves as a utility member of the team with a broad skill set and intermediate to advanced level of expertise in order to support most areas of the IT Shared Services team. This position requires excellent interpersonal and technical skills in order to facilitate meetings and requirements gathering with both IT and non-IT staff. This position is also responsible for billing reconciliation and IT consolidation support efforts with OST, including asset inventories, etc. This position requires on-site employment with no remote or hybrid options available." Job Summary text: "The IT Supervisor/Expert serves as a senior leader within the state government’s IT disaster recovery and continuity planning operations. This individual is responsible for overseeing the IT disaster recovery strategies, policies, and procedures for the State of Arkansas. The IT Supervisor/Expert manages the disaster recovery teams, coordinates statewide recovery efforts, and works closely with other state agencies to ensure all IT systems are prepared for disaster scenarios. This role requires a high level of technical expertise, leadership, and strategic thinking." We should keep both paragraphs, maybe separate

      tags. Responsibilities: list items from Key Responsibilities, Expected Results, Primary Responsibilities. Key Responsibilities: - Manage projects. - Work closely with IT leadership and business units on project requests, etc. - Assist with billing reconciliation and fiscal reporting as requested. - Work with cross-functional teams, including designers and developers, to deliver high-quality results. Expected Results: - User Satisfaction: Deliver solutions that meet user requirements and enhance user experience. - Efficiency - Flexibility and adaptability - Excellent time management Primary Responsibilities (disaster recovery): - Supervise and manage the IT disaster recovery team, ensuring the development, implementation, and testing of disaster recovery and business continuity plans for critical state systems. - Provide leadership and guidance to staff, ensuring alignment with best practices and state-specific disaster recovery regulations. - Ensure the training and professional development of disaster recovery personnel. - Develop and execute the state’s IT disaster recovery strategy, ensuring all critical systems have defined recovery procedures that meet state and federal regulations. - Lead the planning and testing of disaster recovery scenarios and ensure all IT systems, networks, and applications are covered by recovery strategies. - Collaborate with agency IT teams to integrate disaster recovery protocols into their systems and processes. - Conduct regular risk assessments and vulnerability analysis to identify potential weaknesses in the state’s disaster recovery strategies and mitigate risks. - Direct the response to IT-related disasters, including the restoration of services and data. - Ensure detailed documentation of incident responses and recovery efforts for compliance and audit purposes. - Work with external vendors, contractors, and other government agencies to ensure that disaster recovery systems and processes are up to date and capable of supporting the state’s needs during an emergency. - Prepare reports for state leadership detailing the status of disaster recovery efforts, risk assessments, and recovery plan testing results. We should keep each as separate

    • . Ensure we don't lose any punctuation. Requirements: Minimum Qualifications and Preferred Qualification. Minimum Qualifications: - Bachelor’s degree in information technology, cybersecurity, or related field preferred. - At least five years of experience in IT support, disaster recovery, or a related field, including three years in a supervisory or leadership role. - Certification in disaster recovery or business continuity (e.g., CBCP or similar) is preferred. Preferred Qualification (list): - This is a senior level project management position. - Experience leading IT projects - Experience with billing reconciliation - Experience gathering user requirements - Some programming experience is a plus - Excellent customer service experience is required - Strong analytical and problem-solving skills. - Excellent communication and teamwork abilities. - Attention to detail and ability to work independently or collaboratively. - Adaptability in learning and applying new technologies quickly. Note: Some lines have periods; we keep as is. Skills: Knowledge And Skills list: - IT disaster recovery planning, business continuity strategies, and incident management procedures. - Disaster recovery tools and platforms, including backup systems, cloud-based recovery, and virtualization technologies. - Compliance regulations and frameworks (e.g., NIST, ISO 2230

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