IT Strategy & Performance Operations Manager

We need to output HTML fragment with sections: About Us? The instruction: use

for section headings (e.g. The page already shows job title, so we should not repeat job title as heading. We need to include sections only when posting has real specific content. The posting includes: About Us (mission), Position Title (but we skip), Position Location (Richmond, Virginia) and Hybrid schedule details (schedule). Also "YOUR ROLE" description, "What You Will Be Doing" with bullet points, "What You Bring" with bullet points, "Compensation" with pay range, "Employee Benefits & Well-Being" with benefits list. We need to decide sections: About Us (maybe heading "About Us"), Location and Schedule could be combined? Could have a section "Location & Schedule" or separate. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). They gave examples but we can use other headings as appropriate. We need to include sections only when posting has real specific content. Thus we can have:

About Us

with paragraph.

Location and Schedule

with paragraph containing location and hybrid schedule.

Role Overview

maybe "Your Role" as heading.

Responsibilities

with ul list of duties from "What You Will Be Doing".

Qualifications

with ul list from "What You Bring".

Pay

with paragraph containing compensation range and bonus note.

Benefits

with ul list of benefits. We must not include filler like "commensurate with experience". The compensation section includes actual range, so okay. We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate: "This role is not eligible for employment visa sponsorship." That's maybe minor metadata; we could fold into location paragraph? It's not location or schedule. Could be included in a short p under Location and Schedule? Might be considered minor metadata; we can include it in a short p. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep all bullet points exactly as given, but we can rephrase? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the content verbatim, but we can format as list items. Should we keep exact phrasing? Probably yes. Let's extract bullet points. From "What You Will Be Doing": - Strategy & Planning Support - Support IT strategy and planning cycles by coordinating inputs, drafting materials, and maintaining roadmaps and artifacts - Track strategic initiatives, milestones, and dependencies, ensuring progress and risks are visible to the Director - Maintain clarity across priorities so strategy translates into consistent execution - Performance Management & Reporting - Prepare IT performance materials including scorecards, dashboards, and summaries across delivery, financials, workforce, and operations - Pull together data from multiple sources, identify inconsistencies, and surface trends or issues for review - Support the cadence of performance reviews by managing agendas, pre-reads, and follow-ups - Coordination & Operating Rhythm - Coordinate cross-IT inputs for strategy, performance, and executive deliverables - Manage operating rhythms (monthly, quarterly) to ensure materials are ready, meetings run smoothly, and actions are tracked - Follow up on commitments, decisions, and next steps to keep work moving forward - Executive Readiness & Materials - Draft leadership-ready materials (slides, summaries, talking points) for the Director’s review and refinement - Ensure accuracy, clarity, and consistency in messaging and data - Maintain version control and artifact discipline for leadership deliverables - Enablement & Continuous Improvement - Identify opportunities to streamline processes, templates, and workflows - Help embed repeatable, low-friction ways of working - Partner with Finance, HR, and other teams to gather inputs and maintain alignment We need to decide if we keep the subheadings as part of list items or separate headings. The instruction: Use

• for any list of duties/requirements/benefits. So we can just have a flat list of duties. But we could also keep subheadings as inside li? Probably better to keep as list items with the duty description. The subheadings could be part of the li text. Thus we will create a
  with each duty as
  • . We'll include the full sentences. Similarly for "What You Bring": - 5-7 years of experience in IT consulting, operations, strategy execution, enterprise PMO, or technology-focused business roles - Experience working with IT teams and familiarity with technology-related roles and responsibilities, as well as the latest trends and challenges in the IT industry - Strong background managing complex cross-functional initiatives, programs, or operational processes and translating information into actionable plans and leadership reporting - Experience with performance reporting, workforce metrics, or financial tracking - Critical Skills & Attributes include ability to; - Synthesize complex information into clear, executive-ready recommendations - Drive execution and follow-through across multiple priorities and stakeholders - Analyze data and translate insights into actionable decisions - Influence and build alignment without formal authority - Exercise sound judgment and navigate ambiguity effectively - Anticipate leadership needs and proactively address gaps or issues - Facilitate collaboration and coordinate cross-functional initiatives - Create polished executive presentations, communications, and reporting materials We need to keep the "Critical Skills & Attributes include ability to;" as maybe a lead-in then list. We'll create a
    with each bullet. Now Benefits list: from "Employee Benefits & Well-Being" paragraph after that heading. It lists: - Competitive Compensation & Total Rewards - Incentives - Comprehensive Healthcare Coverage - Multiple 401(k) Savings Plan Options - Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) - Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave - Disability, Life, and Long Term Care Insurance - Tuition Reimbursement, Student Loan Repayment and Training & Certification Support - Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) - Caregiver and Mental Health Support Services We need to keep as list items. Pay section: "Compensation National Range: $96,700 - $145,000 Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed." We'll put that in a

    . Location and Schedule: "POSITION LOCATION Richmond, Virginia A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST." Also include "This role is not eligible for employment visa sponsorship." maybe as separate sentence. We'll create a

    with that. Now About Us: The paragraph(s) under "About Us". We'll combine into maybe two paragraphs? The text: "At Genworth and CareScout, we’re on a mission to simplify and dignify the aging experience. The truth is, most of us will help a parent, spouse, family member, friend, or neighbor navigate aging and care at some point in our lives. We’ve been there ourselves. That’s why we’re building better ways to help people find, fund, and understand aging care all while being supported every step of the way. We’re a team of curious problem-solvers, compassionate listeners, and people who care about making a difference. We value diverse perspectives and are committed to fostering an inclusive culture where every team member feels respected, supported, and empowered to bring their authentic self. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. If you’re looking to build a meaningful career while helping transform the aging experience for millions of families, we’d love to hear from you." We'll put that in a

    maybe multiple

    but we can keep as one. Now "YOUR ROLE" paragraph: "The IT Strategy & Performance Operations Manager supports how IT plans, measures, and delivers against its strategic priorities. Working under the leadership of the Director of IT Strategy & Performance, this role coordinates planning and performance activities, tracks key initiatives, and develops clear, leadership-ready reporting and materials. This role brings together information from across IT, identifies gaps and emerging issues, prepares executive-ready materials, and helps maintain the operating rhythms needed to translate strategy into consistent execution. This is an ideal opportunity for a highly organized, analytical professional who enjoys connecting data, priorities, and people to improve transparency, follow-through, and decision-making." We'll put that in a

    under a heading maybe "Role Overview" or "About the Role". Use

    About the Role

    . Now we need to ensure we don't repeat job title as heading. We'll not. Now produce HTML fragment. Let's craft:

    About Us

    ...

    About the Role

    ...

    Location and Schedule

    POSITION LOCATION: Richmond, Virginia. A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST. This role is not eligible for employment visa sponsorship.

    Responsibilities

    • Support IT strategy and planning cycles by coordinating inputs, drafting materials, and maintaining roadmaps and artifacts
    • Track strategic initiatives, milestones, and dependencies, ensuring progress and risks are visible to the Director
    • Maintain clarity across priorities so strategy translates into consistent execution
    • Prepare IT performance materials including scorecards, dashboards, and summaries across delivery, financials, workforce, and operations
    • Pull together data from multiple sources, identify inconsistencies, and surface trends or issues for review
    • Support the cadence of performance reviews by managing agendas, pre-reads, and follow-ups
    • Coordinate cross-IT inputs for strategy, performance, and executive deliverables
    • Manage operating rhythms (monthly, quarterly) to ensure materials are ready, meetings run smoothly, and actions are tracked
    • Follow up on commitments, decisions, and next steps to keep work moving forward
    • Draft leadership-ready materials (slides, summaries, talking points) for the Director’s review and refinement
    • Ensure accuracy, clarity, and consistency in messaging and data
    • Maintain version control and artifact discipline for leadership deliverables
    • Identify opportunities to streamline processes, templates, and workflows
    • Help embed repeatable, low-friction ways of working
    • Partner with Finance, HR, and other teams to gather inputs and maintain alignment

    Qualifications

    • 5-7 years of experience in IT consulting, operations, strategy execution, enterprise PMO, or technology-focused business roles
    • Experience working with IT teams and familiarity with technology-related roles and responsibilities, as well as the latest trends and challenges in the IT