IT Specialist Third Shift (On-Site)

About the role

This third-shift on-site IT Specialist role is responsible for maintaining and improving the technical systems of the facility to ensure Team Members have the technology they need to complete their work and the Company’s important files and information remain safe and intact.

Avancez Assembly is a people-focused, service-minded, and results-oriented organization that offers creative problem solving, progressive solutions, and improved outcomes. We are committed to a culture of excellence, with a focus on best practices and continuous improvement.

Responsibilities

• Provide technical support for customized production-related applications.
• Serve as the primary contact for hardware and software-related questions.
• Support scanning and printing activities for all Team Members.
• Assist with the implementation of systems upgrades and security integrity.
• Maintain and troubleshoot LAN/WAN and Wireless Infrastructure.
• Perform proactive systems monitoring, including problem identification, escalation, and resolution.
• Write process and workflow documentation.
• Coordinate hardware, operating system, and software setup.
• Train end users on hardware and software applications.
• Perform all other duties as assigned.

Requirements

• Bachelor’s degree or equivalent specialized training or certification.
• Technical certifications, college, or equivalent work experience in hardware, programming, application support, and operations is desired.
• 3+ years of experience in a related field.
• Help desk experience is a plus.
• Handheld barcode scanning and printing experience is a plus.

Skills

• Familiarity with Microsoft Office, Windows Server, MSSQL, Windows 10 Professional, and Project.
• Basic networking fundamentals and client/server architecture.
• Basic wireless network experience.
• Experience with Visual Basic, VB.net, and macro creation is a plus.
• Experience supporting the Office 365 suite.
• Experience with VMware ESXi 6.0 and greater, and vCenter 6.0 and greater.
• Experience with Microsoft Teams is a plus.
• Experience with Raspberry Pis is a plus.
• Ability to learn and adapt to new technology.
• Willingness to do whatever it takes to support the team and the customer.
• Ability to participate in and lead change activities as required.
• Strong problem-solving and analytical skills.
• Works well within a team environment.
• Attention to detail and aptitude for working with data.
• Highly organized and able to prioritize tasks.
• Technical support experience.

Benefits

• Blue Cross Blue Shield Medical
• Delta Dental
• VSP Vision
• 401k Matching
• Tuition Reimbursement
• Paid Time Off
• Employee Assistance Program
• Additional competitive benefits

About Us

We build a better culture by putting people before profit, leading for purpose, passion, and performance, and creating an environment devoted to an exceptional experience for our customers and people. We lead with respect and humility, are aligned to a common purpose, and hold ourselves accountable to embody our values in everything we do. We foster a commitment to engaging and empowering each person.

Values

• Respect
• Integrity
• Perseverance
• Innovation
• Teamwork

Candidates residing in California or Colorado are not eligible for remote positions.