IT Specialist Sr -Portsmouth VA

Job ID: 3056398 | Location: Portsmouth, VA (Norfolk Naval Station) | Employment Type: Long-term contract (1 year with possible extension)

About the role

We have an opening for an IT Specialist Senior supporting a large Government client. Candidates must be U.S. citizens able to obtain and/or maintain a Department of Defense Secret security clearance as a condition and continuation of employment (sponsorship unavailable at this time). The role involves hands-on software and hardware repair, troubleshooting laptops, desktops, peripheral equipment, and basic Outlook issues, as well as collecting, identifying, defining, and organizing detailed user and IT requirements. You will help with project planning, work independently with minimal direction, and assist in conceptualizing, designing, constructing, testing, and implementing portions of IT solutions through appropriate software development life cycle methodologies.

Responsibilities

• Perform hands-on software and hardware repair; troubleshoot laptops, desktop devices, peripheral equipment, and basic Outlook issues
• Collect, identify, define, and organize detailed user and information technology requirements
• Assist with project planning
• Work independently with minimal direction to conceptualize, design, construct, test, and implement portions of IT solutions
• Assist information engineers in coding, testing, implementation, and documentation projects
• Interact with the customer to understand the business environment, technical context, and organizational strategic direction
• Define scope, plans, and deliverables for assigned projects
• Coordinate and collaborate with others in analyzing collected requirements to ensure plans and solutions meet customer needs and expectations
• Confirm and prioritize project plans and deliverables with the customer
• Participate in business and technical IT solution implementations, upgrades, enhancements, and conversions
• Apply metrics to monitor performance and measure key project criteria
• Prepare system documentation
• Establish and maintain security, integrity, and business continuity controls and documents
• Analyze, identify, and resolve business and/or technical problems using appropriate tools
• Participate in special studies and stay current on emerging tools, techniques, and technologies

Requirements

• U.S. citizenship with ability to obtain and maintain a DoD Secret security clearance (no sponsorship available)
• CompTIA Security+ certification
• 5+ years of IT support experience
• Experience with Windows Server and Windows 7/8/10 (highly desired)
• Specialized experience in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering, or legacy evolution
• Experience in Information Systems (IS)

Pay

$28–32/hr + $5.42/hr SCA Fringe Benefit

Schedule

Monday–Friday day shift

Benefits

• Medical, dental, vision, life, disability, and other optional insurance plans
• Employee Stock Purchase Program (ESPP)
• 401(k) with company match after 12 months of tenure (eligible to contribute typically within 30 days of start)
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
• Certification discounts and perks for associations including CompTIA and IIBA
• Dedicated customer service team for consultants (benefits and resource questions)
• Certified Career Coach