IT Specialist - NewsNation & WGN-TV

About the role

Nexstar Media Group is seeking a skilled and motivated IT Specialist to join our Engineering organization in Chicago supporting both NewsNation and WGN-TV. This position reports to the Manager of Information Technology for NewsNation and WGN-TV Chicago and provides support for newsrooms, production control rooms, sales, creative services, producers and talent.

Responsibilities

• Install, maintain, and troubleshoot Windows, macOS, and Linux systems across News, Creative Services, and other departments
• Provide expert support for Microsoft Office 365 applications and related plug-ins
• Manage and maintain critical infrastructure, including national news production servers, content storage systems, playout servers, graphics, and editing systems
• Install, configure, and resolve issues with Adobe Creative Cloud applications and plug-ins
• Diagnose and repair desktop and laptop hardware, including drives, memory, and peripherals
• Perform regular system backups and restorations, particularly for high-performance RAID-based broadcast systems
• Configure and troubleshoot IP networks, including 10Gbps+ high-speed links and geographically distributed systems
• Install and manage network routers and switches in collaboration with Corporate IT
• Support both local and remote users in a mission-critical, 24/7 news environment

Qualifications

• Degree in Information Technology or related field preferred; equivalent work experience will be considered
• Solid background in IT systems, Active Directory, server administration, and networking
• Relevant industry certifications (e.g., Microsoft, Cisco) are a plus
• Strong communication and interpersonal skills, with a focus on customer support and satisfaction
• Ability to prioritize tasks and work effectively under pressure in a live broadcast setting
• Willingness to work flexible hours, including evenings, weekends, and holidays, in support of live news operations
• Highly organized, detail-oriented, and able to troubleshoot critical systems with urgency and precision

Physical Requirements

• Must be able to lift and carry up to 50 pounds for distances up to 100 feet
• Some climbing, kneeling, and crawling may be required
• Manual dexterity is necessary to operate keyboards, tools, and technical equipment
• A valid driver's license is required; must be able to safely operate company vehicles

Benefits

• Medical (with multiple plan options), dental, and vision insurance
• Paid time off
• Paid Parental leave
• Life insurance

Compensation: $30 to $38 per hour - commensurate with applicant's experience and skill level