IT Specialist II - Infrastructure

Reports to: Manager III - Core Engineering Salary Range: $51,222 - $61,719 Pay Grade: 502 Duty Days: 239 PCN: 23330 FLSA Status: Non-Exempt POSITION PURPOSE Installs, maintains, and repairs the Districts structured cabling plants, analog/IP based multimedia, public address, sound systems, multimedia projectors, access control, video surveillance, analog/IP video systems as well as other systems that may connect to, or be associated with, the Fort Worth ISD network infrastructure. Essential Job Functions Installs, maintains, and repairs structured data and voice cabling systems. Installs, maintains, and repairs CAT 3, 5e, 6, and 6A structured data cabling systems within District facilities including aerial, under building, and underground installations. Troubleshoots, installs, maintains, and repairs analog and IP based video surveillance components. Retrofits, installs, repairs, and assesses video systems and access control. Installs additional technology equipment as required. Documents and updates District cabling plants and as-built drawings. Installs Cable Support and Raceway Systems such as cable trays, ladder racks, J-hooks, bridle/Drings, messenger wires, inner ducts, and associated hardware. Conducts testing using tone test set, volt-ohm meter, Fluke or related network testing equipment, and diagnoses open, shorted, crossed, split pairs, and active circuits. Constructs data closets (i.e., Mounts and installs backboards, cross connects, racks, patch panels, fiber optics and associated hardware per District and industry standards). Installs, maintains, and repairs analog/IP based multimedia projection and sound systems. Installs, maintains, and repairs digital signage solutions. Installs, maintains, and repairs analog/IP based Public Address systems. Assists network operations in maintaining and repairing analog, digital, and IP based telephony systems. Assists with physical installation, connection and maintenance of network switches, routers and wireless access points. Remains cognizant of current technology trends, and attends training required to maintain minimum Level I Copper Installer BICSI certification. Provides exceptional service to both internal and external customers. Safety Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures. Corrects unsafe conditions in work area and promptly reports any conditions that are not immediately correctable to supervisor.All Fort Worth ISD employees must maintain a commitment to the Districts mission, vision, and strategic goals. Exhibits high professionalism, standards of conduct and work ethic. Demonstrates high quality customer service; builds rapport/relationship with the consumer. Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and acts as a team player; promotes teamwork; responds and acts appropriately in confrontational situations. PERSONAL WORK RELATIONSHIPS All Fort Worth ISD employees must maintain a commitment to the Districts mission, vision, and strategic goals.Exhibits high professionalism, standards of conduct and work ethic.Demonstrates high quality customer service; builds rapport/relationship with the consumer.Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and acts as a team player; promotes teamwork; responds and acts appropriately in confrontational situations. Other Duties As Assigned Performs all job-related duties as assigned and in accordance with Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required. Knowledge, Skills And Abilities Knowledge of layers 1-3 of the OSI Model, basic electronics, electrical and data closet design, various types of horizontal/vertical cabling and associated connectors. Knowledge of safety protocols, including District rules and regulations, OSHA, and Texas rules of the road. ? Skill in detecting and correcting issues related to orders received, purchase orders, work orders, and customer concerns. ? Skill in judgment and creativity in decision-making; considering the relative costs and benefits of potential actions to choose the most appropriate one. Skill in interpersonal relationships, including using tact, patience, and courtesy. Ability to analyze, organize and prioritize work while meeting multiple deadlines. Ability to review work for accuracy. Ability to work evenings, nights, and weekends as necessary. Ability to work in a team environment, including teams from other departments. Ability to perform tasks requiring close vision, distance vision, color vision, peripheral vision, depth perception, with ability to adjust focus; and ability to perceive difference in wire and cable colors. ? Ability to use tone test set as well as hear and distinguish sounds/tones accurately. Ability to diagnose open, shorted, crossed, split pairs, and active circuits. Ability to use software to create spreadsheets, databases, and do word processing. Ability to organize and coordinate work. Ability to communicate effectively, both oral and written forms. Ability to self-evaluate regarding performance and professional growth. Ability to establish and maintain cooperative working relationships with others contacted during work. Travel Requirements Travels to school district buildings and professional meetings as required. PHYSICAL AND MENTAL DEMANDS. WORK HAZRDS Tools/Equipment Used: Standard office equipment, including computer and peripherals; tone test sets; volt-ohm meters, Fluke or related network testing equipment; climbs ladders, scaffolds, and lifts in excess of 18 feet tall. Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting. Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; reaching, climbing, crawling in confined spaces, walking. Lifting/Exerting: Constant lifting and/or exerting in excess of 20 pounds throughout the day; frequent exerting in excess of 50 pounds; occasional exerting in excess of 100 pounds. Environment: Works inside and outside; 75% indoors in controlled and partially controlled environment; 25% outdoors exposed to weather elements, noise, and limited exposure to fumes from soldering with lead; works in high exposed places and confined crawl spaces with possible exposure to electric shock; uses tone test set to hear and distinguish sounds/tones accurately; may require occasional irregular and/or prolonged hours. Attendance: Regular and punctual attendance at the worksite is required for this position. Mental Demands: Maintains emotional control under stress; works with frequent interruptions. Minimum Required Qualifications Education: (See approved combinations of Education & Experience below)Accredited High School diploma, GED, or Texas Certificate of High School Equivalency required;Associates degree from accredited college or university in a related field preferred.Certification: Clear and valid Texas Drivers License required;Insurable by the Districts insurance carrier required;BICSI Level I Copper Installers Certification prior to one year of employmentExperience:2-4 years experience in IT cabling required.Approved combinations: EDUCATIONEXPERIENCEHS/GED/TxCHSE 4 Years Associates Degree2 Years INSURABILITY REQUIREMENTS FOR ALL DRIVERS ? Must be at least 21 years old.NO positive drug or alcohol tests including pre-employment, random, post-accident or reasonable suspicion.Driving and accident record: Valid Texas Department of Public Safety Driver Record Check Type 3A-Certified list of all crashes and violations http://dps.texas.gov/DriverLicense/driverrecords.htmNO more than 2 violations during previous 36 months including:moving traffic violations (including no more than 1 preventable accident);failure to provide proof of valid drivers license or proof of insurance;equipment violations.NO Driving Under the Influence (DUI) for drug or alcohol.NO leaving scene of an accident (bodily injury or physical damage).NO vehicular assault, manslaughter, or homicide.NO operating a vehicle with suspended or revoked drivers license.NO reckless driving, speed contests, drag racing, or highway racing.NO use of a vehicle in commission of a felony.NO operating a vehicle without owners permission (unauthorized use or grand theft).NO permitting an unlicensed person to drive.NO speeding more than 20 mph over the posted speed limit.NO history of a conviction in a commercial or personal motor vehicle.Additional restrictions may apply if directed by FWISDs Fleet Insurance Carrier This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.