Specialist II, IT Infrastructure

Responsibilities

• Support IT infrastructure operations to ensure stable and reliable business and manufacturing system performance
• Collaborate with headquarters IT infrastructure teams regarding operational support and infrastructure-related activities
• Maintain system documentation, asset tracking, and operational records
• Monitor IT infrastructure systems and support operational continuity for Manufacturing Execution Systems (MES) and other business applications
• Support infrastructure projects related to network circuits, application servers, client systems, Active Directory (AD), NAC, Data Protection (DP), and cloud solutions
• Support cybersecurity initiatives related to server, network, and client security in coordination with headquarters
• Participate in company-wide IT infrastructure meetings and support implementation of corporate IT policies and standards
• Aid in management of IT investments, IT operational expenses, IT assets, software licensing, and inventory controls
• Assist with management of IT Helpdesk activities and provide technical support for end users and operational teams
• Collaborate with production, engineering, and business teams to support operational system requirements
• Support headquarters common systems including portal systems, groupware, and domain management
• Support troubleshooting infrastructure and system-related issues and support timely issue resolution
• Support continuous improvement initiatives related to IT operations, infrastructure stability, and operational efficiency

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field required
• MBA or MS preferred, or equivalent relevant experience
• Experience: 3–6+ years of experience in Information Technology, Manufacturing Systems, or related field
• Experience supporting manufacturing or production systems preferred
• Experience supporting data analysis projects and production system projects preferred
• Experience with network engineering, server administration, or client management preferred