IT Specialist (CUSTSPT)

We need to produce HTML fragment with sections: About the role? The posting includes Summary, Duties, Requirements, Qualifications, Education, Additional information. We need to map to headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use only those headings if content exists. We have duties (Responsibilities). Requirements (Conditions of employment). Qualifications (Basic Requirements, Qualifying Experience, etc). Education (Education). Skills? Not explicit separate; maybe combine with Qualifications? Benefits, Pay, Schedule not present, so omit. Also we need to include About the role maybe from Summary? The summary describes position being recruited under 10 USC 1599f, Cyber Excepted Service, mission of US Cyber Command. That could be About the role. We'll put that in

About the role

with

. Duties: list of duties. Use

• . Requirements: Conditions of employment (citizenship, selective service, security clearance, DoD 8140 policy, FPL, drug testing, recall). Use
  • . Qualifications: includes Basic Requirements (GG-2210-05 to GG-2210-11) and Qualifying Experience for each grade, plus Basic Requirements GG-2210-12 etc. Also Volunteer Experience note. We'll need to preserve all substantive info. Could structure as
    • for each bullet? Might be long. We'll keep as

      paragraphs maybe but requirement says use

      • for any list of duties/requirements/benefits. Qualifications is not a list of duties/requirements/benefits; could be prose. But we have many sub-items; maybe treat as
        • for each qualification item (like Basic Requirements, Qualifying Experience for each grade, Volunteer Experience). We'll decide. Education: separate section. We must not repeat job title. No metadata like Job ID. We must remove boilerplate: EEO, etc. Not present. We must not include sections with filler like "commensurate with experience". Not present. We must output only HTML fragment. Let's craft. First, About the role: summary text. Paragraph: "This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command." Then Responsibilities: list duties. Duties bullet points: - Performs information technology (IT) customer support focusing and synchronizing DISA and customer efforts to achieve mission goals and increase operational effectiveness. - Works with the customer to identify customer requirements based on analysis of business needs and practices. - Assist in analyzing functional requirements and utilizes entry level knowledge of operating systems, applications software, and IT policies/procedures to assist in developing viable IT solutions and alternatives. - Assist in the review of customer requirement documents and other requests for proposals to specify all technical requirements and concerns are made known to the directorate's engineering staff as appropriate. - Shadows the project team leader, mentor, and advisor to support team members with project oversight and coordination efforts with other information systems professionals and technical personnel. Now Requirements (Conditions of employment): - Must be a U.S. Citizen. - Males born after 12-31-59 must be registered or exempt from Selective Service. - This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. - In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months. - The Full Performance Level (FPL) may be either GG-07, GG-09, GG-11, or GG-12 and is determined based on the position being filled. Management has the discretion to select candidates at grade levels below the FPL and promotions are not guaranteed. - Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement. - Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management. Now Qualifications: We'll break into sub-sections maybe using

          ? But only allowed headings are

          for section headings. We cannot use other headings? The instruction: use

          for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but to be safe we can just use

          and

          • inside Qualifications section. We'll not add extra headings. Qualifications content: Basic Requirements: GG-2210-05 to GG-2210-11 etc. Also Basic Requirements: GG-2210-12. Also Qualifying Experience definitions for each grade. Also Volunteer Experience note. Also Education substitution details (but Education is separate section). Actually Education substitution details are under Education heading; we should move those to Education section. So Qualifications section should contain Basic Requirements, Qualifying Experience definitions, Volunteer Experience note, and maybe the statement about describing how they meet qualifying experience within resume and 30 days. Let's extract Qualifications text: "In order to qualify for this position, you must meet the requirements described below. Basic Requirements: GG-2210-05 to GG-2210-11Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. OR Attention to Detail -experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards. My work or the data that I produce is typically reviewed by my supervisor or another colleague Customer Service - experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs Oral Communication - experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience Problem Solving - identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions AND Qualifying Experience: To qualify at the GG-05, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience with basic IT principles, equipment operation, and user support. To qualify at the GG-07, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience assisting with basic IT system administration or support; troubleshooting common desktop, peripheral, or hardware issues; documenting customer support requests; and applying standard diagnostic tools and operating procedures. To qualify at the GG-09, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience includes resolving moderately complex IT system or network issues; installing, configuring, and testing hardware/software components; participating in system testing or cybersecurity hygiene routines; and drafting technical documentation or user guides. To qualify at the GG-11, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience includes analyzing, evaluating, and resolving complex IT system, network, or security issues; participating in system lifecycle deployments, upgrades, or migrations; implementing security controls or configuration baselines; and providing technical guidance to tier-1/tier-2 technicians. Basic Requirements: GG-2210-12 Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions AND Qualifying Experience: To qualify at the GG-12, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience includes planning and executing IT infrastructure, security, or modernization projects; performing independent technical evaluations of IT architectures or security postures; formulating recommendations for system performance, optimization, or risk mitigation; and leading the resolution of enterprise-level or critical operational outages. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.?Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of the announcement. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement." We need to preserve all substantive info. We'll break into bullet lists for each grade's qualifying experience and basic requirements. But note: The text repeats some phrases; we need to keep them but can deduplicate? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should not omit any detail, but we can combine duplicate sentences? Might be considered summarizing away detail if we remove duplicates. Safer to keep them as they appear, maybe as separate bullet points even if repetitive. However, we can structure as
            • for each distinct item, but if we repeat same sentence twice, that's still preserving detail (just duplicated). Might be okay. But we need to avoid making the output too huge; but it's okay. We'll create Qualifications section with
              • for each bullet: Basic Requirements GG-2210-05 to GG-2210-11 (including education OR etc). Then Basic Requirements GG-2210-12. Then Qualifying Experience for GG-05, GG-07, GG-09, GG