IT Specialist (CUSTSPT)
Defense Information Systems Agency · Oklahoma, United States · 1 mo ago
Information TechnologyPart-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include boilerplate like EEO, legal, etc. Must preserve all substantive info.
We need to parse the posting.
Let's extract:
Summary: This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
That's about the role.
Duties: list of duties (multiple bullet-like sentences). We'll put under Responsibilities.
Requirements: Conditions of employment (citizenship, selective service, security clearance, DoD 8140 policy, FPL grade levels, drug testing, recall). Also maybe other requirements.
Qualifications: Basic Requirements (GG-2210-05 to GG-2210-11) etc. Also Qualifying Experience for each grade, Education substitution, Volunteer Experience, Additional information (excepted service, etc). Also maybe Skills? Not explicit but we can infer from qualifications: Attention to Detail, Customer Service, Oral Communication, Problem Solving. Those could be Skills.
Benefits, Pay, Schedule: Not mentioned. So we should not include those sections.
We must not include placeholder like "commensurate with experience". Not present.
We need to output only HTML fragment, using for section headings,
for section headings, - for lists,
for prose.
We need to preserve all substantive info; do not invent or summarize away detail. So we need to include details like "Must be a U.S. Citizen.", "Males born after 12-31-59 must be registered or exempt from Selective Service.", etc.
We need to be careful not to duplicate lines.
Let's structure:
About the role
This position is being recruited under 10 U.S.C. § 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
Responsibilities
- Performs information technology (IT) customer support focusing and synchronizing DISA and customer efforts to achieve mission goals and increase operational effectiveness.
- Works with the customer to identify customer requirements based on analysis of business needs and practices.
- Assist in analyzing functional requirements and utilizes entry level knowledge of operating systems, applications software, and IT policies/procedures to assist in developing viable IT solutions and alternatives.
- Assist in the review of customer requirement documents and other requests for proposals to specify all technical requirements and concerns are made known to the directorate's engineering staff as appropriate.
- Shadows the project team leader, mentor, and advisor to support team members with project oversight and coordination efforts with other information systems professionals and technical personnel.
Requirements
- Must be a U.S. Citizen.
- Males born after 12-31-59 must be registered or exempt from Selective Service.
- This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
- In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months.
- The Full Performance Level (FPL) may be either GG-07, GG-09, GG-11, or GG-12 and is determined based on the position being filled. Management has the discretion to select candidates at grade levels below the FPL and promotions are not guaranteed.
- Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
- Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.
Qualifications
Basic Requirements: GG-2210-05 to GG-2210-11
- Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
- OR
- Attention to Detail - experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards. My work or the data that I produce is typically reviewed by my supervisor or another colleague
- Customer Service - experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs
- Oral Communication - experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience
- Problem Solving - identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions
We also need to include Qualifying Experience details for each grade (GG-05, GG-07, GG-09, GG-11, GG-12) and Education substitution, Volunteer Experience, Additional information.
We must preserve all substantive info; not summarize away. So we need to include those details.
We can structure Qualifications section with subheadings? But only allowed headings are the specified ones; we cannot add custom headings like "Qualifying Experience". However we can embed details within the Qualifications section using paragraphs and lists.
We must not invent headings; we can still use and
- . So we can list all details as list items.
Let's extract Qualifying Experience for each grade:
GG-05: at least one year experience demonstrating competencies; experience with basic IT principles, equipment operation, and user support.
GG-07: at least one year experience; experience assisting with basic IT system administration or support; troubleshooting common desktop, peripheral, or hardware issues; documenting customer support requests; applying standard diagnostic tools and operating procedures.
GG-09: at least one year experience; experience includes resolving moderately complex IT system or network issues; installing, configuring, and testing hardware/software components; participating in system testing or cybersecurity hygiene routines; drafting technical documentation or user guides.
GG-11: at least one year experience; experience includes analyzing, evaluating, and resolving complex IT system, network, or security issues; participating in system lifecycle deployments, upgrades, or migrations; implementing security controls or configuration baselines; providing technical guidance to tier-1/tier-2 technicians.
GG-12: at least one year experience; experience includes planning and executing IT infrastructure, security, or modernization projects; performing independent technical evaluations of IT architectures or security postures; formulating recommendations for system performance, optimization, or risk mitigation; leading the resolution of enterprise-level or critical operational outages.
Education substitution details:
GG-05: Substitution of Education for Experience: For years of education that lead to a Bachelor's degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or superior academic achievement (SAA) with a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks may be substituted to meet the specialized experience requirement. If using education to substitute for qualifying experience, must submit transcripts at time you apply.
GG-07: One full year of graduate level education or Superior Academic Achievement may be substituted to meet the qualifying experience requirement. If using education to substitute for qualifying experience, must submit transcripts at time you apply.
GG-9: Two full years of progressively higher level graduate education, Master's or equivalent graduate degree, may be substituted to meet the qualifying experience requirement. If using education to substitute for qualifying experience, must submit transcripts at time you apply.
GG-11: Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the qualifying experience requirement. If using education to substitute for qualifying experience, must submit transcripts at time you apply.
To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education.
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by the National Association of Credential Evaluation Services at the time of application. National Association of Credential Evaluation Services.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of the announcement. (Repeated twice.)
Additional information: This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. If you are a current Federal Career/Car (cut off). We'll include what we have.
We must not include boilerplate like EEO etc. The "Additional information" includes some repetition of earlier summary but it's substantive; we can include.
We need to avoid duplicate lines. The summary already said similar; but we can still include if not duplicate exactly. The Additional information repeats "This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system." That's not exactly same as summary but similar; we can keep.
We must not include placeholders like "commensurate with experience". Not present.
Now we need to output HTML fragment.
We'll have sections: About the role, Responsibilities, Requirements, Qualifications. Possibly also Skills? We could embed Attention to Detail etc as skills but they are already in Qualifications. The instruction says use sections only when posting has real specific content for it. We have content for About the role, Responsibilities, Requirements, Qualifications. No Benefits, Pay, Schedule.
Thus output:
About the role
...
Responsibilities
...
Requirements
...
Qualifications
... (maybe include basic requirements paragraph)
...
We need to ensure we don't miss any details.
Let's craft the Qualifications section content.
We'll start with a paragraph: "Basic Requirements: GG-2210-05 to GG-2210-11"
Then list items:
- Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or
for prose. We need to preserve all substantive info; do not invent or summarize away detail. So we need to include details like "Must be a U.S. Citizen.", "Males born after 12-31-59 must be registered or exempt from Selective Service.", etc. We need to be careful not to duplicate lines. Let's structure:
About the role
This position is being recruited under 10 U.S.C. § 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
Responsibilities
- Performs information technology (IT) customer support focusing and synchronizing DISA and customer efforts to achieve mission goals and increase operational effectiveness.
- Works with the customer to identify customer requirements based on analysis of business needs and practices.
- Assist in analyzing functional requirements and utilizes entry level knowledge of operating systems, applications software, and IT policies/procedures to assist in developing viable IT solutions and alternatives.
- Assist in the review of customer requirement documents and other requests for proposals to specify all technical requirements and concerns are made known to the directorate's engineering staff as appropriate.
- Shadows the project team leader, mentor, and advisor to support team members with project oversight and coordination efforts with other information systems professionals and technical personnel.
Requirements
- Must be a U.S. Citizen.
- Males born after 12-31-59 must be registered or exempt from Selective Service.
- This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
- In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months.
- The Full Performance Level (FPL) may be either GG-07, GG-09, GG-11, or GG-12 and is determined based on the position being filled. Management has the discretion to select candidates at grade levels below the FPL and promotions are not guaranteed.
- Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
- Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.
Qualifications
Basic Requirements: GG-2210-05 to GG-2210-11
- Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
- OR
- Attention to Detail - experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards. My work or the data that I produce is typically reviewed by my supervisor or another colleague
- Customer Service - experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs
- Oral Communication - experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience
- Problem Solving - identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions
and
- . So we can list all details as list items.
Let's extract Qualifying Experience for each grade:
GG-05: at least one year experience demonstrating competencies; experience with basic IT principles, equipment operation, and user support.
GG-07: at least one year experience; experience assisting with basic IT system administration or support; troubleshooting common desktop, peripheral, or hardware issues; documenting customer support requests; applying standard diagnostic tools and operating procedures.
GG-09: at least one year experience; experience includes resolving moderately complex IT system or network issues; installing, configuring, and testing hardware/software components; participating in system testing or cybersecurity hygiene routines; drafting technical documentation or user guides.
GG-11: at least one year experience; experience includes analyzing, evaluating, and resolving complex IT system, network, or security issues; participating in system lifecycle deployments, upgrades, or migrations; implementing security controls or configuration baselines; providing technical guidance to tier-1/tier-2 technicians.
GG-12: at least one year experience; experience includes planning and executing IT infrastructure, security, or modernization projects; performing independent technical evaluations of IT architectures or security postures; formulating recommendations for system performance, optimization, or risk mitigation; leading the resolution of enterprise-level or critical operational outages.
Education substitution details:
GG-05: Substitution of Education for Experience: For years of education that lead to a Bachelor's degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or superior academic achievement (SAA) with a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks may be substituted to meet the specialized experience requirement. If using education to substitute for qualifying experience, must submit transcripts at time you apply.
GG-07: One full year of graduate level education or Superior Academic Achievement may be substituted to meet the qualifying experience requirement. If using education to substitute for qualifying experience, must submit transcripts at time you apply.
GG-9: Two full years of progressively higher level graduate education, Master's or equivalent graduate degree, may be substituted to meet the qualifying experience requirement. If using education to substitute for qualifying experience, must submit transcripts at time you apply.
GG-11: Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the qualifying experience requirement. If using education to substitute for qualifying experience, must submit transcripts at time you apply.
To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education.
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by the National Association of Credential Evaluation Services at the time of application. National Association of Credential Evaluation Services.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of the announcement. (Repeated twice.)
Additional information: This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. If you are a current Federal Career/Car (cut off). We'll include what we have.
We must not include boilerplate like EEO etc. The "Additional information" includes some repetition of earlier summary but it's substantive; we can include.
We need to avoid duplicate lines. The summary already said similar; but we can still include if not duplicate exactly. The Additional information repeats "This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system." That's not exactly same as summary but similar; we can keep.
We must not include placeholders like "commensurate with experience". Not present.
Now we need to output HTML fragment.
We'll have sections: About the role, Responsibilities, Requirements, Qualifications. Possibly also Skills? We could embed Attention to Detail etc as skills but they are already in Qualifications. The instruction says use sections only when posting has real specific content for it. We have content for About the role, Responsibilities, Requirements, Qualifications. No Benefits, Pay, Schedule.
Thus output:
About the role
...
Responsibilities
- ...
Requirements
- ...
Qualifications
... (maybe include basic requirements paragraph)
- ...