IT Specialist

About the role

The IT Specialist at Knife River is responsible for providing technical support and maintaining the company's point-of-sale systems, servers, and other IT infrastructure. This role requires a strong understanding of Windows platforms, Active Directory, and other relevant technologies.

Responsibilities

• Assist in the administration of file directory structure and security on all Windows servers.
• Ensure computers, routers, switches, and Operational Technology equipment have up-to-date anti-virus, security software, operating system patches, and remote control tools.
• Provide network support for the Local Area Network (LAN) and Wide Area Network (WAN).
• Install and support cameras, wireless equipment, traffic controls, scale interfaces, and other supporting hardware for Point of Sales systems.
• Coordinate testing of patches and upgrades with the Knife River Corporate IT Team.
• Contribute knowledge of and provide technical support for the deployment and migration of new network technologies in an Active Directory, Citrix, AVD, and Cloud environments.
• Perform routine maintenance on all company computers.
• Coordinate with 3rd party IT service providers to coordinate tasks.
• Act as an extension of the Knife River Corporate IT Team during special projects and on-call support.

Requirements

• Two years of specialized training or an associate’s degree.
• One to two years of related IT experience or an equivalent combination of education and experience.
• Knowledge of computer and network hardware and cabling.
• Knowledge of computer network protocols such as TCP/IP and working knowledge of DNS.
• Ability to meet the physical requirements of considerable standing, walking, crawling, and lifting of personal computers.
• A current, valid driver’s license and maintain an acceptable driving record.
• Working knowledge of Microsoft Office products such as Office 365, Excel, Word, and PowerPoint.

Preferred Requirements

• Experience configuring and supporting Windows operating systems.

Skills and Abilities

• Excellent interpersonal and communication skills.
• Understanding of and ability to maintain confidentiality of all company information.
• Establish and maintain effective working relationships with internal and external customers.
• Understand and adhere to current KRC policies as it relates to IT security and access to confidential information.

How to Apply

To apply for this position, candidates must complete and submit an employment application at jobs.kniferiver.com by the posting deadline noted above. If unable to complete an application online, candidates may print and send completed applications to any Knife River NW address or stop in one of our locations to complete an application. Knife River is an Equal Opportunity/Affirmative Action employer.