IT Solution Lead (SAP Asset Management)

About the role

The Solution Lead is responsible for leading work within or across end-to-end solution lifecycle of Operations team at Xcel Energy. They hold accountability for meeting business needs, supporting business strategy, and ensuring IT solutions have sound operation. They provide in-depth knowledge of the business needs, business processes, and corresponding solutions within SAP Plant Maintenance module. They provide technical guidance in partnership with cross-organizational team members to ensure solutions align with architecture and IT strategy. They are a key contact to business, customer and stakeholder groups for their respective domain, helping ensure business needs and corresponding value and risk are well represented.

Responsibilities

• Relationship Management: Partner with business areas, customers and other stakeholders to understand business needs and opportunities. Represent business partners/stakeholders in input to strategic planning and investment prioritization. Establish and maintain collaborative partnership with internal partners. Provide coaching and direction to less experienced team members.
• Solution Delivery: Participate in Demand Management preparation, lead and support delivery lifecycle activities, and ensure solutions are designed for great user experience and operational performance. Facilitate delivery meetings and ceremonies. Lead analysis and design. Provide needed plans, demos, artifacts, and procedural documentation.
• Operations Management: Ensure solutions are designed for stable operation. Review solution performance, and continually assess health of systems and processes, driving action to avoid service disruption and minimize impacts. Drive alignment with stakeholders on maintenance activities and schedules.
• Subject Matter Expertise: Stay abreast of industry and technology trends to continuously improve solution delivery practices and customer satisfaction.

Requirements

• Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.
• Seven years of related functional experience.
• Experience with Project or Product delivery practices, including SDLC, Agile, and Waterfall.
• Demonstrated ability to recommend innovative solutions to meet business needs.
• Ability to drive continuous improvement through lean and agile practices.
• In-depth knowledge of end-to-end process and system capabilities, as well as industry standards and emerging technologies and methods.
• Strong problem solving and analytical skills.
• Demonstrated in depth knowledge of core IT components within the respective domain.
• Excellent communication skills, effective with varying organizational levels and skill set, and able to translate between technical and non-technical concepts.
• Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.

Qualifications

• 7+ years of hands-on functional, configuration and design experience with SAP (S/4 HANA preferred with Fiori) systems in Enterprise Asset Management (EAM), Plant Maintenance (PM) modules. Utility experience preferred.
• Proven expertise in Preventive Maintenance plans, Functional locations & Equipment Master Data, Characteristics, Measurement points, Work Centers Capacity planning and scheduling, Equipment BOMs, Task lists, Notification, Maintenance & Service order management, Service Contracts & Service Entry Sheets, Compatible Units, Project Structure and Work breakdown structure (WBS) Hierarchy, Cost Flow Analysis of Work Orders, etc.
• SAP Certification is a plus.
• Domestic US Travel up to 25% or more (during Projects) as required for the job.

Benefits

Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave