IT Services Consultant

This posting reflects an existing vacancy that we are actively recruiting for.

About the role

The IT Services Consultant (ITSC) is a market-based sales and business development position. An ITSC may cover a single large market or multiple smaller markets within the region. The primary responsibilities are to help grow all covered sales through presenting and closing:

• Recurring professional, managed, and cloud service solutions or All Covered Care (ACC).
• Strategic and complex IT project and procurement opportunities to prospects and existing clients.

These sales are consultative to prospects and customers and collaborative internally. ITSCs rely on operations, delivery, relationship management, executive, and other sales resources throughout various stages of an opportunity’s progression. ITSCs work closely with the local Konica Minolta Business Solutions sales team and their customers to cross-sell services for mutual benefit.

Additionally, ITSCs develop their territories through business development initiatives and networking activities such as mixers, trade shows, Better Business Bureau, and Chamber of Commerce initiatives, as well as by soliciting references from existing All Covered customers.

Responsibilities

• Apply an in-depth understanding of All Covered services, programs, and sales methodology to address complex and strategic ACC, project, and procurement opportunities.
• Work with regional engineering project resources, regional relationship management resources, sales, and management resources to achieve and exceed quota.
• Work with Konica Minolta local offices to cross-sell IT Services to their client and prospect base.
• Provide thorough and accurate insight into the financial results and forecast of sales of strategic and complex ACC, project, and procurement services.
• With support from marketing and channel strategy resources, present special programs to prospects and All Covered Care clients.
• Develop a thorough understanding of how All Covered services create value for customers.
• Develop a thorough understanding of technology services and trends.

Key Performance Metrics:

• Sales Activities.
• Managed Services Quota Attainment.
• Project Services Quota Attainment.
• Project Procurement Quota Attainment.
• Client Retention.

Requirements

• 3-5 years of experience in the Managed IT Services or IT Services industry.
• 4-year college degree or equivalent industry experience.
• Sales/business development experience, with a record of meeting and exceeding quota.
• High level of financial acumen to have “business discussions with business people.”
• Strong communication, presentation, and listening skills.
• Ability to effectively deliver difficult messages while emphasizing positive, future-oriented perspectives.
• Technical aptitude, with the ability to appropriately apply technical service base to individual customer needs.
• Highly adaptable to changes in business direction, services, and needs from a prospect, client, and All Covered perspective.
• Ability to influence vs. control others.
• Successful track record of sales and relationship management with notable accomplishments.
• Strong analytical and strategic thinking skills.
• Ability to coordinate multiple sales activities.
• Exceptional interpersonal, oral, and written communication skills.
• Exceptional planning, organization, and time management skills; self-starter.
• High level of professionalism and integrity; good judgment.
• Good negotiating skills.
• Superior work ethic and high energy level.
• Ability to work with all levels of the organization.
• Computer skills (including Word, Excel, SalesForce contact management).

About Us

Konica Minolta Business Solutions' journey started over 150 years ago with a vision to see and do things differently. The company partners with clients to give shape to ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions, and managed print services, as well as office technology and industrial and commercial print solutions.

2025 marks Konica Minolta’s 20th anniversary in production print, celebrating "20 Years of Excellence, Innovation, and Impact," and continues to lead in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand, which has revolutionized office technology and redefined how businesses operate.

Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times, recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years, and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series.

Konica Minolta operates on a North American Shared Services model, aligning cross-border priorities and enhancing delivery to its field organization by combining service functions in the U.S. and Canada.