IT Service Technician- Traveler

About the role

The IT Service Technician plays a critical role in ensuring the smooth operation and maintenance of data center environments. This position is responsible for executing on-site build projects, supporting deployments, and handling live production requests. The technician ensures that hardware installations, cabinet setups, and decommissions are performed efficiently and according to standard

Responsibilities

• Technician is responsible for on-site performance of all build projects.
• Being on-site during normal business hours.
• Supporting both new deployment or new builds, and live site/production requests.
• Supporting cabinet installation and decommission as needed.
• Supporting other operational activities supporting other CBRE and Client approved operation activities.
• Managing incoming/outgoing shipments.
• Maintaining data center cleanliness and organization.
• Installing hardware in production and staging environments.
• Maintaining inventory systems, providing timely updates on inventory levels, and performing quarterly cycle counts.
• Managing site growth by keeping the data center organized.

Requirements

• 3+ years’ experience deploying and supporting servers in a 24/7 production data center environment.
• Strong analytical skills.
• Strong written and verbal communication skills.
• Capable of working with minimal supervision.
• Prior experience in the installation of standard cabling technologies and rack infrastructure including but not limited to seismic bracing, infrastructure aesthetics, and effective trouble shooting.
• Unix/Linux skills (preferred).
• Understanding cabling and telecommunications standards including IEEE/ANSI/TIA/EIA (strongly preferred).
• Experience supporting SAN or NAS technologies (preferred).

Benefits

Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.