IT Service Technician

The Senior IT Service Technician is responsible for providing technical support across hardware, software, networking, and infrastructure systems in clinical settings. Key Duties Include Implementing, configuring, deploying, and maintaining IT systems and client devicesSupporting wireless networking equipment and location-specific devicesTroubleshooting and resolving hardware, software, networking, and peripheral issuesCreating, analyzing, and transferring data with specialized softwareManaging hardware, software, and asset inventory records Qualifications And Skills High school diploma plus 7+ years of IT support, or an associate’s degree with 5+ years, or a bachelor’s degree with 3+ years of experienceAt least 5 years of desktop, workstation, or end-user support experienceOver 3 years supporting Windows environmentsMore than 2 years supporting servers, printers, and network-connected devicesAt least 1 year configuring or supporting wireless networking equipmentStrong troubleshooting skills for hardware, software, and network issuesExcellent customer service and communication skills for technical and non-technical audiences