IT Service Financial Analyst

Essential Responsibilities

• TBM Platform Operations & Administration: Administers and supports operational functions of the Apptio TBM platform including troubleshooting platform issues, scheduled jobs, and processing failures. (30%)
• Data Integration, Mapping & Model Stewardship: Manages data ingestion, transformation, validation, TBM taxonomy alignment, service mappings, and allocation logic across platform domains. (30%)
• Platform Development, Automation & Optimization: Supports development and optimization of automated workflows, reporting structures, platform configurations, and operational efficiencies. (15%)
• Governance & Data Quality: Monitors data integrity, model consistency, governance compliance, and resolves data discrepancies and mapping issues. (15%)
• Stakeholder Enablement & Cross-Functional Support: Collaborates with IT, Finance, and operational teams to support TBM platform requirements and provide operational guidance to users. (10%)

Required Education & Experience

• Minimum Education: Bachelor’s degree in Finance, Accounting, Business, Information Technology, Mathematics, Data Analytics or related field required
• Minimum Experience: Minimum 2 years of relevant experience in TBM function, IT Finance, FP&A, Data & Analytics, or IT Reporting
• Required Skills: Strong financial modeling and analytical skills with experience in forecasting, budgeting and the ability to interpret financial data and trends related to IT expenses. A strong understanding of core IT concepts. Experience with IT related expenses including software licenses & subscriptions, hardware and maintenance. Proficiency in Excel and financial analysis tools and software (e.g., Excel, accounting systems).

Preferred Education & Experience

• Preferred certifications: IBM Apptio Costing Standard Administrator, IBM Apptio Planning Standard, IBM Apptio Costing Standard Strategist, Certified TBM Executive
• Preferred direct years of experience: 2-5 years of relevant experience in TBM function, IT Finance, FP&A, Data & Analytics, or IT Reporting
• Preferred Skills: Basic understanding of TBM concepts. Administration experience with Apptio or other TBM platform tool. Experience building and maintaining allocation models, rules, and mapping structures. Experience with SQL, reporting tools such as PowerBI or Tableau, or basic automation/scripting capabilities. Experience with IT related expenses including software licenses & subscriptions, hardware and maintenance. Experience manipulating and structuring large datasets, including exposure to data modeling or data architecture principles. Advanced Excel capabilities, including Power Query and complex formula development.