IT Senior Project Manager- CGS Administrators, LLC

About the Role

CGS Administrators, LLC (CGS) is part of BCBSSC™'s Celerian Group of companies and provides a variety of services for Medicare beneficiaries, healthcare providers, and medical equipment suppliers in 38 states, supporting the needs of over 8.7 million Medicare beneficiaries and 103,000 healthcare professionals nationwide. This is an onsite full-time position located at 26 Century Blvd., Ste. ST610, Nashville, TN 37214-3685. Sponsorship is not available for this position now or in the future.

Position Purpose: Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Manages a moderate number of work efforts simultaneously that vary from smaller to moderate scale, with moderate system impacts and complexity. Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adhering to high quality standards, and meeting ISSM expectations. Monitors project plans, assignments, and work efforts daily; ensures resource needs are assigned appropriately and escalates functional, quality, and timeline issues. Tracks key project milestones and adjusts project plans to meet work effort needs. Leads projects from inception to final business acceptance and implementation.

Work Environment

Fast-paced, dynamic environment which may require action and response 24x7 to support the technical business needs of the customer. Flexibility to changing priorities is essential.

Responsibilities

• Develops and monitors project plans, risk management plans, and project documentation from scope to post-implementation.
• Ensures project documentation and deliverables are complete, on budget, within scope, and in accordance with standards.
• Identifies items that impact the scope, budget, risk, and resources of the work effort.
• Monitors resource requirements based on project specifications; ensures resources are assigned to meet project objectives while managing project hours budgeted.
• Develops, executes, and maintains project communications; facilitates effective communications between all parties involved (meetings, correspondence, status reports, and other documentation).
• Identifies the impact of issues arising from work efforts and/or resource requirements; manages project issues throughout the project life cycle.
• Communicates the implications of changes to project scope with senior management and other appropriate parties.
• Ensures all work efforts have appropriate documentation for audit purposes utilizing project methodology standards in accordance with the ISSM.

Requirements

Education: Bachelor's degree required. Degree equivalency accepted: Associate's degree plus an extra 2 years of job-related experience for a total of 7 years of required work experience, OR 9 total years of required work experience.

Work Experience:

• 5 years of IT experience in a leadership capacity, including 2 years' experience leading two or more concurrent project teams.
• Completion of the BCBSSC Training Program for Project Management may substitute for one year of work experience.

Skills & Abilities:

• Excellent verbal and written communication skills with an assertive yet customer-focused style.
• Advanced leadership skills in a team or project environment.
• Excellent problem-solving and conflict management/resolution skills.
• Advanced analytical and organizational skills with attention to detail.
• Strong understanding of project management principles and methodologies, information systems, business processes, and key drivers/measures of success for the business unit and organization.
• Advanced competency in management of resources to meet goals and multiple projects.
• Strong ability to lead multiple multidisciplinary, high-performance work teams throughout the project life cycle.
• Strong ability to negotiate terms and scope of work documents.
• Advanced ability to prepare and present formal presentations.
• Ability to manage all phases of work effort from inception to completion.
• Effective strategic thinking skills.
• Demonstrated proficiency in conducting analysis of project triple constraints.

Software & Tools: Advanced knowledge of Microsoft Office and project management tools.

Preferred Qualifications

• Experience with agile and waterfall methodologies.
• CMMI-DEV (Capability Maturity Model Integration) and EVM (Earned Value Management) experience.
• IT Project Management Healthcare (Medicare/Medicaid) experience.
• One or more active professional certifications: PMP, CAPM, Scrum Master, SAFe Scaled Agile, and/or AWS Cloud.
• Proficiency in Microsoft Project and schedule management.

Benefits

• Subsidized health plans, dental and vision coverage
• 401K retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• Nine paid holidays
• On-site cafeterias and fitness centers in major locations