IT Senior Project Manager

As the IT Senior Project Manager, you will play a crucial role in ensuring the successful delivery of our corporate strategic and large transformational projects to meet committed cost, timelines, and quality standards. This role is on-site in Fort Mill, SC and reports to the IT Director PMO.

Responsibilities

• Lead the implementation of Oracle/Microsoft projects, ensuring seamless integration with existing systems and processes.
• Collaborate with stakeholders to gather requirements, develop specifications, and ensure the solution meets business needs.
• Coordinate with Oracle and other third-party vendors to ensure timely and effective delivery of services.
• Develop comprehensive project plans, including scope, objectives, timelines, and resource allocation.
• Manage project budgets, track expenditures, and deliver projects within budget.
• Define project success criteria and communicate them to involved parties throughout the project lifecycle.
• Administer, configure, and optimize Jira Cloud to support project, workflow, permission, and automation needs across technology teams.
• Assemble and lead cross-functional project teams, providing direction and support to team members.
• Foster a collaborative and high-performance team environment.
• Communicate project status, risks, and issues to stakeholders and senior management.
• Identify, analyze, and mitigate project risks.
• Develop contingency plans to address potential challenges and ensure project continuity.
• Ensure that project deliverables meet the highest quality standards and are aligned with business requirements.
• Conduct regular reviews and audits to ensure compliance with project objectives and standards.
• Develop and implement change management strategies to support the adoption of Oracle Field Services.
• Provide training and support to end-users to ensure successful system utilization.
• Identify and engage with third-party vendors and suppliers to support program and project needs.
• Negotiate and manage vendor contracts and relationships, ensuring quality, cost-effectiveness, and on-time delivery of goods and services.
• Be the primary point of contact for project stakeholders, ensuring open and transparent communication.
• Develop and execute communication plans to keep stakeholders informed and engaged.

Requirements

• Regular attendance is required.
• Bachelor's degree in computer science, Information Technology, or a related field.
• In-depth knowledge of IT processes and tools as they pertain to project management, financial management, and resource planning.
• 10+ years in IT program management, including leadership roles with a focus on agile delivery.
• Strong financial acumen with a successful track record in budget management.
• Ability to design and execute strategic IT support initiatives in alignment with business objectives.
• Proficiency in vendor management, contract negotiations, and procurement processes.
• Familiarity with the field service business and process/tools to facilitate running a crew-based field services business.
• Relevant certifications (e.g., ITIL, PMP) or technical certifications are advantageous.

Skills

• Experience with Oracle cloud products including Field Services, Fusion HCM, Fusion ERP, and CX Cloud.
• Experience with Microsoft products including Dynamics 365, Azure EDW, and Power Apps.
• Master's degree in computer science, CIS, or related field (preferred).
• 8+ years of experience in a leadership role of a large matrixed organization.
• 8+ years of experience managing operational and/or project financial budgets.
• 8+ years of IT experience developing and implementing systems within an organization.
• 8+ years of experience managing systems analysis, including defining technical requirements and performing high-level design for complex solutions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Regularly required to talk or hear.
• Frequently required to stand, walk, use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms.

Benefits

• Medical, dental, and vision insurance.
• HSA, dependent care, and medical flexible spending accounts.
• Employee Assistance Program (EAP).
• 401(k) with company match.
• Life insurance, and short-term and long-term disability.
• Paid time off, paid holidays, and family and medical leave.

About Us

Founded in 1945, Pike is a leading provider of construction, repair, and engineering services for electric and gas utilities, as well as telecommunications companies with a growing portfolio of turnkey renewable projects. We work with hundreds of utility clients across the country and continuously expand our offerings to supply our customers with the ideas, technology, experience, workforce, and equipment to perform any job. "Essential" is the one word that sums up who we are, the work we do, and what our people mean to us. Each of our employees plays a critical role in ensuring that infrastructure systems are up and running when people and businesses need them. Pike is a family-oriented workplace with a strong culture of safety, collaboration, innovation, and exceptional customer service.

About The Team

Pike Engineering employees play critical roles in ensuring that essential services like electric power, gas, telephone, and wireless communications are up and running when people and businesses need them. We offer engineering opportunities in transmission and distribution, substations, smart meter technologies, renewable energy, telecommunications, storm damage assessment, and more.