IT Security and Support Contractor

Primary Responsibilities

• Provide general technology support.
• Respond to and implement support tickets.
• Aid in documenting and managing incidents and vulnerabilities.
• Perform network monitoring and reporting.
• Ensure compliance with regulatory guidelines and policies.
• Work collaboratively between teams while demonstrating the ability to work independently with minimal supervision.

Required Technical Skills

• Experience in information security related support; 2 Years.
• Experience in helpdesk related support; 2 Years.
• Experience with Microsoft server and workstation operating systems.
• Experience with Microsoft O365 products.
• Experience with incident reporting and support ticketing systems.
• Experience with network and computer security testing tools.
• Experience reading and interpreting security logs and reports.
• Experience working with Tenable and Splunk.