IT Regional Trainer

Key Responsibilities

• Deliver training programs, including development, promotion, delivery, implementation, and evaluation for New Hire and other IT Training programs offered at the Firm.
• Collaborate with IT staff and key administrative and legal leaders to identify end-user training priorities and strategies.
• Utilize a learning management system to perform administrative tasks associated with training: schedule classes/courses, maintain attendance registration and records, analyze the effectiveness of training, and gather student feedback.
• Develop comprehensive training plans and produce course materials.
• Manage classes by motivating participants, maintaining control of the class environment, and directing the learning of participants to achieve program objectives.
• Participate on project teams for rollouts of new technology and upgrades, which includes evaluating, testing, and marketing.
• Contribute to the development of instructional and participant materials, including objectives, training documentation, visual aids, testing, training instruments, and course handouts. Provide feedback regarding effectiveness and ease of use.
• Design and develop online learning modules to support instructor-led programs or other initiatives within IT.
• Provide end-user support services for software-related inquiries as appropriate.
• Prepare activity and progress reports concerning training and project activities.
• Special projects and duties as assigned.

Required Skills

• Strong organizational skills, exceptional communication and writing abilities.
• Proven presentation and platform skills.
• Excellent technical coaching and counseling skills with the ability to effectively influence others to take action and achieve objectives.
• Strong analytical skills to assess training effectiveness and implement improvements.
• Proficiency in designing and developing online learning modules.
• Ability to manage multiple projects simultaneously and meet deadlines.

Required Qualifications & Education

• Bachelor’s degree required.
• 5+ years of corporate training experience to include classroom, and E-Learning.
• Thorough knowledge of desktop productivity software and groupware products.
• Expert level proficiency with MS Office Suite.
• Knowledge of legal industry specific software preferred (i.e. Document Management System).
• Ability to learn such software, as well as software developed in house required.
• Expertise in using learning management systems and other educational technologies.

Physical Requirements

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage.

Benefits

• Comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners.
• Life and AD&D insurance.
• Short and long term disability insurance.
• Tax-advantaged accounts for health care expenses, including FSAs and HSAs.
• FSAs for dependent care.
• Health advocacy services.
• Behavioral health and counseling resources for all family members.
• 401(k).
• Profit sharing.
• Backup dependent care.
• Senior care planning support.
• Resources for individuals with development disabilities and their caregivers.
• Paid holidays and other paid time off, including paid leave for new parents.