Jobs · Customer Service · Michigan

IT QA Analyst III

United Wholesale Mortgage · Pontiac, MI · Yesterday
Customer ServiceFull-time

About the role

Join a growing team of QA experts skilled in test planning and execution. Play a critical role in ensuring the quality and stability of the software powering the most innovative and disruptive company in the fintech space.

Responsibilities

  • Designing, building, and managing test plans and strategies of multiple concurrent projects
  • Serving as a subject matter expert in UWM's applications, tools, and testing/defect processes
  • Following industry-standard defect management processes and ensuring proper documentation
  • Collaborating with development, product, and quality engineering to ensure smooth delivery
  • Conducting peer reviews of test cases to ensure rigor and consistency
  • Performing manual testing and contributing to automated test creation
  • Identifying opportunities to enhance and streamline testing processes

Requirements

  • Must Have:
    • 5+ years of experience in software testing
    • Able to develop modular, reusable and maintainable tests
    • Able to clearly communicate complex technical issues and solutions to non-technical audience
    • Experience defining test strategy in collaboration with business stakeholders
    • Experience supporting the integration of automation into CI/CD tooling
    • Able to manage projects, test cases and defects effectively
    • Understanding of object-oriented programming concepts
    • Hands-on experience with database testing or SQL
    • Able to mentor less experienced team members
    • Able to work 100% on-site in Pontiac, Michigan
  • Nice To Have:
    • Experience in the mortgage or financial services knowledge
    • Bachelor of Science in Computer Science or Information Systems
    • Familiarity with K6, LoadRunner or similar performance/automation platforms
    • Experience with Jira
    • Experience with data product testing

Qualifications

  • Available for on-call testing outside of standard schedule
  • Available to work 100% on-site in Pontiac, Michigan

Skills

  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced, Agile environment
  • Proficiency in software testing methodologies and tools
  • Knowledge of object-oriented programming concepts
  • Experience with database testing or SQL
  • Experience with automation and CI/CD tooling

Benefits

  • Paid Time Off (PTO)
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • Indoor/outdoor café with Wi-Fi

Pay

Details TBD

Schedule

Details TBD

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