IT Project/Program Manager-Level 4 - Lead (15+ Years)

Location: Juno Beach, Florida (Onsite)

About the role

We are seeking an experienced IT Project/Program Manager and Salesforce Center of Excellence (COE) Lead to provide strategic and operational leadership. This role will drive platform governance, architecture, security, and delivery standards for a large-scale enterprise ecosystem. The ideal candidate will bridge technical and business priorities, establish scalable standards, and communicate platform strategy to technical and executive stakeholders.

Responsibilities

• Provide formalized, continuing work direction and leadership to assigned teams to ensure timely and effective project execution.
• Plan and direct the installation of Information Technology projects that impact multiple business areas.
• Lead and coordinate technology projects with business partners to deliver solutions aligned with enterprise objectives.
• Develop detailed work plans, schedules, project estimates, resource plans, and status reports.
• Manage stakeholder relationships, provide executive-level project oversight, and lead the continuous improvement of IT governance frameworks.
• Oversee vendors, Statements of Work (SOWs), budgets, and delivery performance.
• Direct large-scale IT initiatives, ensuring project execution aligns with corporate strategy and business objectives.

Requirements

• Bachelor's degree in Information Technology, Business Administration, Project Management, or a related field.
• 15+ years of experience in IT program leadership, enterprise-wide technology transformation, and business strategy alignment, including demonstrated leadership of Salesforce teams and technical resources in complex, enterprise-scale environments.
• Strong understanding of project management tools (JIRA, Trello, Confluence, Azure DevOps).
• Experience leading M365 implementations (SharePoint, Teams, OneDrive, Power Platform).
• Strong knowledge of cloud-based collaboration tools and enterprise IT infrastructure.
• Enterprise-scale, multi-cloud and/or multi-org Salesforce experience.
• Strong Salesforce architecture, governance, security, and platform operations knowledge.

Preferred Qualifications

• Advanced Salesforce certifications and architecture experience.
• Strong leadership in IT strategic planning, technology risk management, portfolio management, and enterprise-wide digital transformation.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep, and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for benefits and resources, and a certified Career Coach.