IT Project Manager - Salesforce

Description Of Duties

• Facilitates participation in mid-to-large technical projects from initial ideation and planning, through final delivery.
• Demonstrates good judgment in selecting methods and techniques involved in requirements gathering, building and implementing test plans, and performing quality reviews, at all phases of the project lifecycle.
• Responsible for identifying and managing project dependencies, develops recommendations for resolving identified issues, and implements process improvements.
• Works with managers to select and evaluate personnel for/on the project to ensure the effective and efficient operation of the project but does not directly manage resources.
• Works with managers or stakeholders to define strategies, project scope, and goals ensuring alignment with business objectives.
• Works with project team(s) to plan and schedule project deliverables, goals, and milestones for moderately complex projects.
• Serves as a subject matter expert and liaises with key internal stakeholders to ensure all security and technical information and activities are accurate and within policy; provides status updates and ongoing reports throughout the program or project lifecycle.
• Establishes and manages project estimates, budgets and schedules, and reviews estimates from vendors, ensuring accuracy and cost effectiveness.
• Serves as a liaison between the project team and key internal stakeholders, ensuring seamless integration and delivery of projects.
• Manages ongoing relationships with vendors, ensuring compliance with contractual obligations and services meet Nintendo standards.
• Ensures that team produces work that adheres to Salesforce's best-design principles.

Summary Of Requirements

• 4-6 years of project management experience required.
• Experience utilizing Project Management methodologies.
• Excellent written and verbal communication skills.
• Fluency in Japanese a plus.
• Undergraduate degree in Business, Marketing, a related field or equivalent experience.
• PMP (Project Management Professional) Certification or equivalent preferred.
• At least 2+ years delivering projects on Salesforce Platforms (Commerce Cloud, Order Management, Service Cloud, Marketing Cloud).
• Awareness and practical exposure to AI-enabled delivery tools and an Agentic Delivery mindset.