IT Project Coordinator I

About the role

Ben E. Keith Company is seeking a Project Coordinator to join our growing Project Management Office (PMO) and play a critical role in delivering impactful technology initiatives across the organization. In this role, you will partner with IT and business leaders to keep projects on track, identify risks before they become problems, and ensure teams have the tools, information, and support needed to succeed.

Responsibilities

• Coordinate and support technology projects from intake through completion.
• Track project milestones, risks, action items, and deliverables.
• Partner with project managers, scrum masters, business stakeholders, and IT teams.
• Facilitate meetings, document key decisions, and drive accountability.
• Create and maintain project, portfolio, and resource reporting.
• Support PMO governance, best practices, and continuous improvement efforts.
• Help ensure accurate project information across systems and tools.
• Operate as a key team member and subject matter expert in Project Management.
• Organize, facilitate, and audit the success of projects, focusing on identifying risks and preventing issues.
• Assist colleagues and leadership by capturing and following up on complex action items, task lists, and commitments.
• Build, improve, and deliver PMO reports, including blockers, project status, portfolio status, and resource/team capacity and allocations.
• Coach project managers and scrum masters on PMO best practices, including documentation, reporting, and facilitating accurate status reports.
• Schedule meetings, take notes, and drive action items and project tasks to completion.
• Facilitate the administration of project systems of record to ensure accurate information, efficient process, and adequate available training.

Requirements

• Bachelor’s Degree or comparable work experience.
• 2+ years of IT project management experience, assisting in the successful delivery of multiple projects with varying levels of complexity.
• Strong project management skills including a demonstrated ability to plan, schedule, organize, coordinate, manage, evaluate, and adjust resources, work effort, and cost for projects of high complexity and risk.
• Business and technical acumen; ability to communicate effectively with all levels of the team in a professional manner.
• Able to solve complex problems, manage ambiguity, and adapt to unexpected change.
• Excellent time management skills and the ability to make decisions quickly.
• Highly proficient with Microsoft Office 365 applications (Teams, Outlook, Word, Excel, PowerPoint).
• Highly proficient with project management tools such as Jira Software, Confluence, Smartsheet, etc.

Skills

• Experience supporting or coordinating multiple IT projects simultaneously.
• Strong organizational and time-management skills.
• Ability to communicate effectively with technical and non-technical audiences.
• Comfortable managing competing priorities and adapting to change.
• Strong attention to detail and follow-through.

Benefits

• Competitive compensation and benefits.
• Medical, Dental, Vision, Life Insurance.
• Short and Long Term Disability.
• 401K with matching contribution.
• Profit-Sharing Plan (100% company-paid).
• Employee Assistance Program.
• Wellness Program.
• Educational Assistance Program.
• Paid Vacation and holidays.
• Employee Credit Union.

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.