IT Programmer Analyst

About the Role

This position is located in Denton, Texas, within the UNT Enrollment Systems department (Division of Enrollment Management). It is a full-time (1.0 FTE), TRS-eligible, security-sensitive role with a standard schedule of 8:00 am–5:00 pm. No university vehicle driving is required.

Department Summary

Enrollment Systems supports key areas in the Division of Enrollment by developing and managing CRM solutions, improving digital platforms, employing data analytics to guide decisions throughout the student lifecycle, and maintaining technologies that strengthen service delivery.

Position Overview

The IT Programmer Analyst performs analysis of data and business processes that support CRM/Salesforce operations and directives for the Division of Enrollment. Designs and develops system procedures for existing and proposed technology solutions.

Minimum Qualifications

• Bachelor's degree with coursework in computing or information systems and three years of progressively responsible computer programming and analysis experience; or any equivalent combination of education, training, and experience.

Knowledge, Skills, and Abilities

• Intermediate knowledge of the methods and equipment used in electronic data processing, including system analysis and design, and computer programming techniques.
• Strong skill in writing programs for computer applications.
• Strong skill in analyzing and solving complex data processing and computing problems.
• Ability to coordinate a work team and train lower-level programmers and analysts for specific tasks or assignments.
• Ability to communicate technical and other information to a variety of stakeholders.

Responsibilities

• Develop and direct application system testing and validation procedures, programming, and documentation.
• Perform analysis of data and business processes that support CRM/Salesforce operations and directives for the Division of Enrollment.
• Design and develop system procedures for existing and proposed technology solutions.
• Analyze production problems for a variety of complex situations and propose solutions including detailed plans, diagrams, coding, and testing of the solutions.
• Serve as a resource for resolving complex problems and issues involving student administration operations and data both internal and external to Enrollment Systems.
• Confer with technical teams to design and obtain information on project limitations and capabilities, performance requirements, and interfaces.

Physical Requirements

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing.

Environmental Conditions

No adverse environmental conditions expected.

Work Schedule

8:00 am–5:00 pm

Additional Information

• This is a security-sensitive position.
• Applicants must submit a minimum of two professional references as part of their application; additional references may be added after submission.