IT Programmer Analyst

At North Memorial Health, you’re part of an inclusive health team rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness, and Create Impact. Empathy and care are at the heart of North’s culture, designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove, as well as a network of 23 clinics, including 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers, and emergency care offerings covering five counties.

• Robbinsdale Hospital (established in 1954) is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years and a Level II pediatric trauma center.
• Maple Grove Hospital (established in 2009) is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU and the largest Family Birth Center in the state (5,000 deliveries per year and over 60,000 babies delivered).

Both hospitals have been named to the 2022 Fortune/Merative 100 Top Hospitals® list and the 2023 Women’s Choice Award Best Hospitals list.

About the Role

The Programmer Analyst is responsible for the development and technical support of North Memorial Health Care (NMHC) applications and interfaces. This role involves planning, development, testing, and implementation phases of application development and vendor implementations, including data integration components. The Programmer Analyst partners with third-party vendor resources to support all NMHC systems and works with Database Administrators to design database table structures based on NMHC-developed application needs, including reporting, interfaces, and automation programs.

This is a hands-on role supporting and enhancing critical integration platforms and infrastructure systems in a fast-paced healthcare environment. It is ideal for someone who enjoys troubleshooting complex systems, working with file transfers and interfaces, and partnering across teams to ensure reliable data flow.

Responsibilities

• Develop and provide technical support for NMHC applications and interfaces.
• Participate in planning, development, testing, and implementation phases of application development and vendor implementations.
• Design database table structures in collaboration with Database Administrators for reporting, interfaces, and automation programs.
• Partner with third-party vendor resources to support NMHC systems.
• Work closely with IT Application, IT Infrastructure, and IT Customer Support staff to provide application support.
• Troubleshoot complex systems and ensure reliable data flow through file transfers and interfaces.

Requirements

• BS or BA degree in Information Technology, Healthcare, or a related business degree, or a Certified/Associate degree with 3 years of related application use in business or healthcare work experience.
• Minimum 3 years of development experience in a large organization.
• Strong analytical and problem-solving skills.
• Demonstrated ability to work independently, prioritize workload, and handle multiple tasks efficiently.
• Knowledge of database structure, reporting techniques, and tools.
• Ability to adapt to interruptions, changes, disorder, or repetition.
• Demonstrated customer service methodology and accountability.
• Commitment to personal and professional education.

Benefits

As a non-profit organization, North Memorial Health offers the following benefits for most part-time and all full-time positions:

• Eligibility for the Public Student Loan Forgiveness program.
• Health & Welfare Benefit Packages.
• 401k Retirement Match or Pension Plan, based on workgroup eligibility.
• Generous Paid Time Off (PTO) plans.
• Adoption reimbursement up to $3,000 per child.
• Child Care Discount Program with New Horizon (10% off weekly childcare tuition).
• Education/Tuition Reimbursement.
• 24/7 Fitness Center Access for all benefit-eligible team members.

North Memorial Health is committed to diversity, equity, and inclusion, fostering a workplace where everyone feels valued and can contribute authentically.

Schedule

• Hours per two-week pay period: 80
• Shift: Day/Evening/Night (8 hours)
• Weekend requirement: Weekends by department rotation
• Call requirement: Occasional call
• Remote or On-site: Hybrid (must live in MN or WI)

FLSA Status: Exempt