IT Program & Project Management Analyst II

About The Role

You will be responsible for supporting IT program and project management initiatives that align technology solutions with business goals and operational needs. This role partners closely with business leaders, strategists, planners, designers, and operational teams to help manage change initiatives, support portfolio delivery, and ensure a high level of customer satisfaction. You will play a key role in driving collaboration, monitoring business objectives, and supporting the successful execution of IT programs and investments.

Responsibilities

• Partnering with business leaders, stakeholders, and operational teams to support IT initiatives and strategic business objectives
• Supporting the planning, coordination, and execution of IT programs and projects across multiple business areas
• Building and maintaining strong working relationships with internal customers and cross-functional teams
• Monitoring project and program performance to ensure alignment with business goals, timelines, and operational priorities
• Assisting with the management of investment and sustaining project portfolios
• Supporting change management initiatives and helping drive adoption of new processes and technology solutions
• Coordinating with strategists, planners, designers, and operational partners during project implementation activities
• Identifying risks, issues, and dependencies and escalating concerns when appropriate
• Preparing status updates, project documentation, and reporting materials for leadership and stakeholders
• Helping ensure a high level of customer satisfaction through proactive communication and delivery support

Requirements

• Have experience supporting IT programs, projects, or operational initiatives within a corporate or enterprise environment
• Show the ability to build relationships and collaborate effectively with business leaders and cross-functional teams
• Have strong organizational, communication, and problem-solving skills
• Show experience coordinating multiple priorities and managing competing deadlines
• Have experience supporting project delivery methodologies and change management initiatives
• Show proficiency with Microsoft Office tools including Excel, Word, PowerPoint, and Outlook
• Have the ability to analyze business needs and support technology-driven solutions
• Have a bachelor's degree or equivalent relevant work experience preferred

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect hybrid work: work in a way that allows you to work from home during portions of your week and have time onsite to connect with other team members and business leaders.

Working for You

We offer perks and rewards designed to support you:

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one
• Retirement Savings: Robust programs to help you secure your financial future
• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more
• Career Growth Opportunities: Paths for advancement within a global organization
• Paid Training: Learn while you earn with award-winning learning platforms
• Paid Time Off: Competitive PTO packages to help you recharge
• Great Work Environment: Join an award-winning culture that values diversity and inclusion

Join Us

At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you'll find opportunities to bring your authentic self to work every day, grow and thrive both personally and professionally, and make a meaningful impact with our clients, in our communities, and for the millions of people we serve. With over 50,000 associates in 24 countries, you'll be part of a global team that's shaping the future for the company and for yourself.