IT PROGRAM MANAGER (NETWORK SERVICES)

About the role

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is in the Supervision/Management Work Category at the Expert Work Level within the DISA CES Occupational Structure.

Duties

• Help Develops, implements, and ensures compliance with plans, policies, standards, infrastructures, and architectures that establish the framework for the management of programs assigned to the Branch and Division.
• Studies organizational functions and processes to optimize mission accomplishment and resource utilization.
• Directs or recommends the reallocation of resources to effectively meet changing environments and priorities.
• Provides conceptual and technical guidance and advice on complex technical and operational matters related to division functions.
• Directs and oversees studies and analyses of operational changes that significantly influence division functions and operational support.
• Leads joint committees of senior members from DISA and external organizations. Exercises authority to select group representation, establish memberships, and provide strategic direction to accomplish key organizational goals.
• Executes operational and administrative functions, including establishing goals, evaluating performance, and implementing policy changes.
• Affirms resource needs and coordinates with DISA staff, subordinate centers, and external organizations.
• Assesses network incidents and restores communications supporting Combatant Commanders, DoD, non-DoD agencies, and Joint Staff.
• Directs, develops, and implements standard processes to support the critical operations mission area.

Requirements

• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered or exempt from Selective Service.
• In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months.
• The position is designated as "Mission Essential."
• Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency.
• Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.
• The position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system.
• If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment.
• The position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
• Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
• This position requires eligibility for a Top Secret clearance with access to Sensitive Compartmented Information (TS/SCI).

Qualifications

• Attention to Detail: Experience reviewing one's own information technology-related work or data and having been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
• Customer Service: Experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
• Oral Communication: Briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
• Problem Solving: Identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

Benefits

Salary ranges vary by location. For more information, please refer to the Summary section.

Pay

Pay ranges are determined by location. For more information, please refer to the Summary section.

Schedule

Schedules are determined by location. For more information, please refer to the Summary section.

Additional Information

• Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).
• Education: There is no substitution of education for qualifying experience at the GG-15 grade level.
• Standard SF-50 Submission Requirement: Current DoD employees must submit the most recent non-award SF-50 (Notification of Personnel Action) to verify eligibility.
• Combination of education and experience is not applicable for this position.
• Additional information: For more information on the Cyber Excepted Service Personnel System, click here. For more information on veterans' preference, click here. For more information regarding qualifications requirements, click here.