IT Network Manager

About the role

Ocean State Job Lot (“OSJL” or the “Company”) is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ambitious plans to reach 180 locations, OSJL offers exciting opportunities for growth and contribution. We are an opportunity-driven retailer owning over 50% of our operating locations, totaling 8 million square feet, demonstrating our stability and long-term vision. At OSJL, you will be part of a team committed to delivering exceptional value to our customers while driving positive change and a more responsible future for retail within our communities.

The IT Network Manager role at Ocean State Job Lot (“OSJL” and “Company”) is the primary owner of all networking services across the organization. They are responsible for delivering various networking technologies including internal wired and wireless networks, private site-to-site connectivity, and access to public networks through internet service providers. This position serves as the primary subject matter expert and enforces industry standard best practices across all physical and virtual networks in the organization.

Responsibilities

• Provide deep technical expertise on enterprise networking technology including WLAN/LAN, site to site tunneling, SDWAN, and Internet connectivity.
• Lead the technical design of new network infrastructure and services to support business needs and network-dependent solution deployments.
• Take ownership of all physical and virtual network infrastructure within the organization ensuring stable, high performance connectivity for endpoints wherever needed.
• Ensure uninterrupted network services by structuring comprehensive maintenance programs for network infrastructure components that covers product lifecycle, firmware updates, and HA/DR testing.
• Establish and maintain health monitoring practices across all network infrastructure in order to proactively minimize service disruption.
• Manage third party internet service providers to provide connectivity from OSJL sites to public networks.
• Cultivate and disseminate knowledge of network best practices; seek out opportunities to leverage best practices.
• Provide escalated hands-on technical support such as incident response and root cause analysis and resolution.
• Research and provide recommendations and guidance on emerging network technologies.
• Mentor and provide functional and technical oversight to the Network team.
• Ensure that system documentation is organized and kept current.
• Maintain site-to-site connectivity between geographically separated corporate, distribution center, and store locations leveraging SDWAN and VPN technology.
• Ensure appropriate security measures are taken to properly segment and restrict traffic across all parts of the network.
• Work with vendor resources to supplement implementations