IT Program Manager 2/3

About the role

This position will be filled at either the IT Program Manager 2/3 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

Responsibilities

• Establish and maintain trusted relationships with customers, technical teams, vendors, and peer organizations across I&T.
• Provide leadership with a single, accountable point of coordination for portfolio planning, budgeting, risk management, and customer engagement.
• Lead IT portfolio-level budget planning, funding strategy, resource forecasting, and lifecycle planning for both Maintenance & Operations (M&O) and project work.
• Develop IT portfolio roadmaps that align technology investments, operational support, modernization efforts, and Laboratory priorities.
• Facilitate the transition of projects into sustainable operations and ensure long-term support for business-critical services.
• Coordinate priorities across product owners, technical teams, vendors, and peer I&T organizations to ensure alignment and effective execution.
• Provide governance, performance metrics, status reporting, and strategic recommendations to Group Leadership, Division Leadership, CIO, and executive leadership.
• Identify and mitigate portfolio-level risks, dependencies, and resource conflicts before they impact mission delivery.
• Work with software development teams, scrum masters, and product/service owners using agile methodologies and principles.
• Act as the primary IT point of contact and trusted advisor for customer organizations in one or more of the following functional areas: HR, Finance, Controller, Logistics, Procurement, and Environmental Health & Safety.
• Act as the primary IT point of contact and trusted advisor for customer organizations in many of the following functional areas: HR, Finance, Controller, Logistics, Procurement, Environmental Health & Safety, and mission-focused customers.

Requirements

• Comprehensive experience acting as the primary IT point of contact and trusted advisor for customer organizations in one or more of the following functional areas: HR, Finance, Controller, Logistics, Procurement, and Environmental Health & Safety.
• Comprehensive experience developing and maintaining IT portfolio roadmaps that align technology investments, operational support, modernization efforts, and Laboratory priorities.
• Comprehensive experience leading IT portfolio-level budget planning, funding strategy, resource forecasting, and lifecycle planning for both Maintenance & Operations (M&O) and project work.
• Comprehensive knowledge of and consultative experience in key aspects of program management of IT technical or operational work, including defining program work scope, schedules, budgets, priorities, and performance milestones; developing cost, scope, and schedule baselines; reporting cost and schedule variance; managing change control, and managing risk.
• Comprehensive experience providing governance, performance metrics, status reporting, and strategic recommendations to Group Leadership, Division Leadership, and upper management.
• Comprehensive experience identifying and mitigating portfolio-level risks, dependencies, and resource conflicts before they impact mission delivery.
• Comprehensive experience coordinating priorities across product owners, technical teams, vendors, and peer I&T organizations to ensure alignment and effective execution.
• Comprehensive experience facilitating the transition of projects into sustainable operations and ensuring long-term support for business-critical services.
• Comprehensive experience serving as a member of the leadership team, providing insight into organizational effectiveness, customer needs, emerging risks, and strategic opportunities.
• Advanced, and extensive experience in the above areas to include experience providing governance, performance metrics, status reporting, and strategic recommendations to Group Leadership, Division Leadership, CIO, and executive leadership.
• Advanced experience acting as the primary point of contact and trusted advisor for customer organizations in many of the following functional areas: HR, Finance, Controller, Logistics, Procurement, Environmental Health & Safety, and mission-focused customers.
• Advanced-level knowledge of and consultative experience in all aspects of program management of IT technical or operational work for complex projects, including defining program work scope, schedules, budgets, priorities, and performance milestones; developing cost, scope, and schedule baselines; reporting cost and schedule variance; managing change control, and managing risk.
• Knowledge of information technology (IT) or information security (InfoSec) in the areas of Enterprise Business Software, Enterprise Software Development, Business Analytics, or Data Integration.
• Outstanding oral and written communication and presentation skills.

Qualifications

• Position requires a Bachelor's Degree and 5 years of related experience or an equivalent combination of education and experience directly related to the occupation.
• Position requires a Bachelor's Degree and 8 years of related experience or an equivalent combination of education and experience directly related to the occupation.
• Master's degree in Computer Science, Information Systems, Finance, or related technical discipline.
• Experience supporting large-scale transformations and/or complex organizations.
• Background in regulated and/or highly matrixed environments.
• Experience using Los Alamos Laboratory enterprise systems for managing projects, budget, forecasting, and resource planning.
• Knowledge of internal Los Alamos Laboratory IT investment project and financial processes.
• Knowledge of internal Los Alamos Laboratory Procurement processes.

Desired Qualifications

• Master's degree in Computer Science, Information Systems, Finance, or related technical discipline.
• Experience supporting large-scale transformations and/or complex organizations.
• Background in regulated and/or highly matrixed environments.
• Experience using Los Alamos Laboratory enterprise systems for managing projects, budget, forecasting, and resource planning.
• Knowledge of internal Los Alamos Laboratory IT investment project and financial processes.
• Knowledge of internal Los Alamos Laboratory Procurement processes.