IT PC Technician I

About the role

The IT PC Technician I position is based at the Bank of Utah branch located at 2605 Washington Blvd, Ogden, UT, working Monday‑Friday. The role provides hands‑on experience installing and configuring PCs, laptops, printers, and telephones for approximately 450+ users, requires Windows operating system experience and basic networking knowledge, and involves troubleshooting hardware and software issues.

Responsibilities

• Set up and configure desktops, laptops, printers, and peripheral devices.
• Install and update software applications and operating systems.
• Respond to basic helpdesk tickets and user inquiries.
• Assist with hardware replacements and basic repairs.
• Maintain inventory of hardware and software assets.
• Escalate more complex issues to higher-level technicians or system administrators.

Qualifications

• High school diploma or equivalent (Associate's degree in IT or related field preferred).
• Basic knowledge of Windows OS, Microsoft Office, printers and computer hardware.
• Strong problem-solving and communication skills.
• Ability to work independently and follow instructions.
• Preferred Certifications: CompTIA A+ (or working toward certification).

Benefits

• Great work-life balance, with a Monday-Friday schedule
• Competitive pay and benefits, including medical, dental and vision plans
• 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met)
• 12 paid bank holidays + paid time off, including paid parental leave
• Volunteer opportunities to make a difference in the communities where you work and live
• Awards and recognition to celebrate you and your colleagues for living the bank's values
• The wage listed is within the range associated with this position. Actual compensation will be based on qualifications and experience.