IT Operations & Security Manager

Position Overview

We are seeking a seasoned IT leader to join our dynamic team. Reporting to the CEO, you will oversee IT operations, corporate security, and digital workplace initiatives. This role requires a strategic thinker with hands-on experience in managing a team and driving technology improvements.

The Role

• Lead security and compliance initiatives, including vulnerability management, patching, endpoint protection, logging, and monitoring
• Serve as a key partner to leadership, engineering, compliance, and business teams to ensure systems, infrastructure, and data remain secure, efficient, and highly available
• Drive business value through technology, ensuring IT initiatives are aligned to revenue growth, operational efficiency, risk reduction, and user productivity
• Support compliance and audit readiness efforts such as SOC 2, ISO 27001, HIPAA, GDPR, or other regulatory frameworks
• Provide expert technical support while overseeing the deployment, configuration, and administration of cloud network resources, including servers, routers, VPN, and firewalls
• Handle DNS administration, implement and configure TCP/IP environments, and troubleshoot network problems
• Practice servant leadership in your role and as the manager of the IT team. Be responsible for hiring, training, project management, and performance management of all team members
• Manage SaaS vendor relationships, software licensing, and tool consolidation efforts to improve efficiency and control costs
• Own the IT budget, coordinating with both the Finance and Executive teams for future needs, gaining accurate bids from external resources for the best value, and watching current costs accrued through day-to-day activities
• Own and optimize the Google Workspace, including enterprise security policies

Requirements

• 5+ years of experience in IT infrastructure support and management
• 1+ years of experience with cloud services and technologies (AWS, MS Azure, GCP) and/or foundational cloud certification (AWS Cloud Certified Cloud Practitioner, Microsoft Azure Fundamentals, Google Cloud Foundations)
• 1+ years of experience with databases, networks (LAN, WAN), and patch management
• Familiarity with SQL and database operations
• 5+ years of experience in people management
• Bachelor's in Information Technology, Computer Science, or a related discipline
• Certifications such as ITIL Foundation or higher, CISM, CISSP, etc.

Position Preferences

• Bachelor's in Information Technology, Computer Science, or a related discipline
• Certifications such as ITIL Foundation or higher, CISM, CISSP, etc.
• 1-year experience with cloud services and technologies (AWS, MS Azure, GCP) and/or foundational cloud certification (AWS Cloud Certified Cloud Practitioner, Microsoft Azure Fundamentals, Google Cloud Foundations)

Benefits

• Empowered, Agile Teams
• Flexible Work-Life Balance
• Generous Time Off
• Annual & Quarterly Events and Growth Opportunities
• Comprehensive Well-being Support
• Rewarding Compensation
• Convenient Commute