IT Operations Manager

About Us

LufCo is an agile small business founded in 2004. We deliver mission-driven engineering solutions in cybersecurity, next-generation sensing, and DevSecOps. Our approach eliminates the "valley of death" by owning the full engineering lifecycle, from concept to secure production. We invest in our people, fostering a high-growth culture where expertise drives tactical advantage.

Why Join Us

If you seek to innovate mission-critical tech without bureaucratic barriers, LufCo is the place for you. Join a close-knit team solving complex problems alongside peers committed to national security. Our continuous training and advancement opportunities make us a strategic partner in defense innovation.

Role Summary

Lufburrow and Company, Inc. (LufCo) seeks a professional to manage and optimize our enterprise technology framework. This role supports critical defense projects and leads system modernization, ensuring high availability and robust security across AWS cloud and on-premise infrastructure.

Key Responsibilities

• Manage a growing physical IT Infrastructure across 4 Locations
• Full stack on premise cloud operations
• Cisco/Meraki Networks, Storage, Scaling Compute/HPC
• Automation - embrace total automation for system administration and daily operational tasks
• Able to create programs, write scripts, setup monitoring dashboards to operate efficiently and independently
• Infrastructure Management: oversee multi-site system architectures, cloud platforms (AWS/Azure), and enterprise applications while performing routine maintenance and scans
• Technical Operations: support containerized environments (Kubernetes/Docker) and ensure network security through firewall configuration and compliance monitoring (NIST/CMMC)
• Leadership & Support: provide technical assistance to end-users within Google Workspace, manage accounts, and troubleshoot access issues
• Service Continuity: lead disaster recovery planning, asset tracking, and system optimization through automated deployment and proactive monitoring

Qualifications

• Education: B.S. in IT, Computer Science, or related field preferred (minimum High School diploma/GED)
• Proven experience in IT support, systems engineering, or network operations, ranging from entry-level to established management expertise
• Experience with:
• CMMC level 2 compliance initiatives aligned with NIST 800-171 controls
• Physical and virtual servers, experience with virtualization (using Proxmox), specifically with Linux (Ubuntu, RHEL, Rocky Linux)
• Basic Hardware/Software/Network troubleshooting, including but not limited to: cube setups, hardware installations, imaging laptops (using PXE), diagnosing network connectivity issues (ethernet/WiFi)
• Active Directory
• Scripting and automation (Powershell/Ansible/Bash)
• Docker and Kubernetes
• CrowdStrike Falcon
• Administering Atlassian Suite (Jira/Confluence/etc)
• IT Asset Management and IT Procurement - managing all IT assets throughout their lifecycle (asset tagging, purchasing, lifecycling)
• Certifications: CompTIA (A+, Network+, Security+) or advanced credentials (CISSP, AWS Solutions Architect, PMP) are highly desired
• Clearance: U.S. Citizenship required; must be Secret eligible, with Active TS/SCI preferred for senior scopes

Company Benefits

• Competitive Pay: Salaries dependent on experience and labor category
• Comprehensive Coverage: Medical, Dental, and Vision insurance plus generous Paid Time Off
• Future & Growth: 401K contributions up to 10%, tuition reimbursement, and professional development opportunities

Pay & Schedule

Salaries depend on experience and labor category.

Benefits

• Medical, Dental, and Vision insurance
• Generous Paid Time Off
• 401K contributions up to 10%
• Tuition reimbursement
• Professional development opportunities

Schedule

Hybrid 4+ days per week onsite. Travel to other Maryland locations (Havre de Grace & Annapolis Junction) as needed.

Qualifications

• Education: B.S. in IT, Computer Science, or related field preferred (minimum High School diploma/GED)
• Proven experience in IT support, systems engineering, or network operations, ranging from entry-level to established management expertise
• Experience with:
• CMMC level 2 compliance initiatives aligned with NIST 800-171 controls
• Physical and virtual servers, experience with virtualization (using Proxmox), specifically with Linux (Ubuntu, RHEL, Rocky Linux)
• Basic Hardware/Software/Network troubleshooting, including but not limited to: cube setups, hardware installations, imaging laptops (using PXE), diagnosing network connectivity issues (ethernet/WiFi)
• Active Directory
• Scripting and automation (Powershell/Ansible/Bash)
• Docker and Kubernetes
• CrowdStrike Falcon
• Administering Atlassian Suite (Jira/Confluence/etc)
• IT Asset Management and IT Procurement - managing all IT assets throughout their lifecycle (asset tagging, purchasing, lifecycling)
• Certifications: CompTIA (A+, Network+, Security+) or advanced credentials (CISSP, AWS Solutions Architect, PMP) are highly desired
• Clearance: U.S. Citizenship required; must be Secret eligible, with Active TS/SCI preferred for senior scopes