IT Operations & Support Technician

About the role

Responsible for maintaining and troubleshooting IT infrastructure, ensuring smooth operations and user satisfaction.

Responsibilities

• Diagnose and resolve hardware and software issues
• Perform routine maintenance and upgrades
• Support end-users with technical problems
• Document procedures and best practices

Requirements

• Bachelor’s degree in Computer Science or related field
• 2+ years of IT support experience
• Proficient in Windows/Linux operating systems
• Strong problem-solving and customer service skills

Qualifications

• CCNA certification preferred
• Experience with network monitoring tools
• Knowledge of virtualization technologies

Skills

• Technical proficiency
• Communication skills
• Attention to detail

Benefits

• Competitive salary
• Paid time off
• Health insurance
• Professional development opportunities

Pay

• $50,000 - $60,000 annually

Schedule

• Full-time
• Monday through Friday

Application Instructions

To apply, please submit your resume and cover letter via the online application system.

Resources

For additional information, visit our resources page.