IT Network Technician

This position is a full-time, on-site role in Augusta, GA.

Responsibilities

• Reporting to the Senior Manager, IT Operations, acts as a technical specialist to implement, monitor and maintain corporate Wide Area Network/Local Area Network (WAN/LAN) and wireless Local Area Network (WLAN) systems
• Supports the administration and maintenance of core networking components and campus-wide access switches
• Assists in intrusion detection and vulnerability analysis and maintains compliance with best practices for secure networks
• Supports the backup, recovery, and efficiency of network infrastructure and related enterprise frameworks
• Diagnoses and resolves network hardware and connectivity problems
• Supports network systems and applications of low to medium complexity
• Assists in the creation and monitoring of metrics for infrastructure systems
• Issues, documents, and maintains public and private IP addresses, host names, routing tables, related switch configurations per documented standards and requirements
• Assists in the planning, designing, and execution of testing efforts
• Supports integration solutions with other applications and platforms based on business and technical requirements
• Documents, monitors, reports, and assists with managing the resolution of systemic issues
• Assists with the creation and maintenance of a catalog infrastructure system supporting daily and tournament operations
• Assists with researching technologies and preparing proposals for improvement projects
• Provides support to the Senior Infrastructure Engineer on technical issues
• Provides remote and after-hours diagnostic help when required to support operations
• Performs other duties which are deemed by management to be an important part of the job

Physical Demands

• Acceptable level of hearing and vision to perform job duties
• Occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart
• Required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer
• Sometimes required to lift heavy equipment, 25 pounds or more

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Bachelor’s degree in information technology, computer science, or related field required
• 0 - 2 years of experience in infrastructure, networking, firewall technology related roles, preferably within retail, hospitality, or related industries
• Cisco Certified Network Associate (CCNA) preferred
• Knowledge of and/or training in ITIL, Lean Six Sigma or related IT service management frameworks
• Familiarity of standards DSS PCI 3.0 / EMV, ISO 27000 series, and PII preferred
• Virtual server farm support in the areas of networking, storage, and high availability preferred
• Possess a valid driver’s license and/or successfully completes the Club’s internal motor vehicle training program
• Applicants must be legally authorized to work in the United States at the time of hire; visa sponsorship is not available for this position

Skills

• Working knowledge of LAN/WAN/WLAN networking concepts including architecture protocols, TCP/IP, Ethernet, VLANs, subnetting, routing, switching, wireless networking, and network operating systems
• Programming, scripting skills to streamline network administration tasks
• Internet and network security, firewalls, proxy servers, digital rights, and virtual private network (VPN)
• Project management concept and methodology
• Internet application services, such as web servers and directory services
• Business productivity software such as Microsoft Office tools and databases
• Network services management tools
• Knowledge of servers and workstations operating systems concepts and administration
• Excellent communication; written, verbal, and presentation skills

Schedule

• Normal work hours are 8:30 am to 5:00 pm, Monday through Friday
• Must be available to work nights, weekends, and holidays