IT Network Engineer II

Key Responsibilities

• Design, implement, maintain, and optimize Cisco and Fortinet network infrastructure.
• Configure and support firewalls, routers, switches, VPNs, and wireless technologies.
• Monitor network performance and proactively identify opportunities for improvement.
• Troubleshoot and resolve complex network and security issues.
• Provide escalation support for Help Desk and infrastructure incidents.
• Develop and maintain network documentation, procedures, and standards.
• Collaborate with internal teams, vendors, and clients to support business objectives.
• Participate in infrastructure projects and technology initiatives.
• Aid in maintaining high levels of network availability, security, and performance.
• Participate in an on-call rotation and support after-hours needs when required.

Required Qualifications

• 3–5 years of Network Engineering experience in an enterprise IT environment.
• Cisco CCNA or Fortinet NSE4 certification required.
• Strong experience with: Routing and switching technologies, Firewall administration and network security, OSPF and Spanning Tree Protocol (STP), IPSEC and SSL VPN technologies, Network monitoring and performance tuning, Troubleshooting and incident resolution.
• Ability to participate in an on-call rotation.
• Strong communication, customer service, and problem-solving skills.

Preferred Qualifications

• Bachelor's degree in Information Technology or a related field.
• Experience supporting Cisco and Fortinet environments.
• Knowledge of: VRFs, MPLS, Nexus switching, Point-to-Point circuits, IP-SLA, Wireless networking, Network security monitoring.
• Experience in healthcare, managed services, or nonprofit environments.
• Knowledge of Microsoft Active Directory integration and authentication.