IT - Network Engineer I

Description Of Essential Duties

• Install and maintain communications equipment and wiring in the county offices and in the home office.
• Maintain the highest level of network security allowed for according to business model.
• Troubleshoot wired and wireless connectivity issues for county, home office users, and on some occasions, VPN users.
• Monitor network performance and make adjustments as deemed necessary.
• Maintain appropriate documentation on current network practices and equipment.
• Develop and maintain appropriate Disaster Recovery procedures for remote sites and documentation.
• Develop and maintain a positive relationship with Internet Service Provider vendors and company personnel.
• Keep management and team members informed of technical issues that arise.
• Be available for 24/7 on-call rotation.
• Some travel required with occasional overnight trips.

Other Responsibilities/Requirements

• Superb communications/interpersonal skills with the ability to interact with others.
• Positive, customer-focused attitude.
• Must be able to solve highly complex technical problems.
• Must know how to read, analyze and interpret procedures, instructions and technical documents.
• Must know how to research and analyze trends in the IT industry.
• Must be able to solve problems and understand when it is necessary to seek assistance in the performance of work.

Qualification, Education And Experience Requirements

• Associate (2-year) degree, or 2-4 years combined work experience in information technology field: preferably in network field.
• Knowledge of Core Networking functions (Routing, Switching, OSI Model).
• Certifications: Net+, CCNA (preferred).
• Must have and maintain a valid Georgia driver’s license.

Physical Demands/Work Environment

• Must be able to lift and carry 50 pounds on frequent basis.
• Working in confined spaces such as attics and crawl spaces is required.