IT Manufacturing Relationship Manager

Job Summary

We are seeking a dynamic Manufacturing IT Relationship Manager to bridge the gap between manufacturing operations and digital technology. In this role, you will act as the primary IT partner for site leadership at a premier, large-scale electronics manufacturing facility, ensuring technology strategies align with production demands. You will enjoy a comprehensive benefits package that includes medical, dental, and vision insurance.

Responsibilities

• Act as the Strategic IT Liaison: Serve as the primary IT interface for plant leadership, translating complex operational needs into actionable digital strategies.
• Drive Digital Roadmap & Strategy: Define, own, and evolve the plant-level manufacturing IT roadmap while aligning local initiatives with global corporate standards.
• Foster Cross-Functional Collaboration: Partner with plant management, supply chain, quality, and global IT delivery teams to prioritize tech initiatives and manage project scope.
• Promote Innovation: Advocate for value-driven digital solutions that enhance plant safety, product quality, operational performance, and cost efficiency.
• Support Compliance & Audits: Ensure all localized IT solutions fully support continuous improvement initiatives and comply with SOX requirements and audit standards.
• Problem Solve & Improve: Apply structured analysis to critical technology and process issues, driving improvements through performance reviews and action follow-ups.

Qualifications

• Must-Have Qualifications:
• Bachelor's degree in IT, Computer Science, Business Process Management, or a related technical field (or equivalent professional experience).
• Minimum of 7 years of technical experience, featuring at least 5 years in IT business partnership roles specifically within a manufacturing environment (OR 5 to 8 years in IT service management with at least 3 years in a management/leadership position).
• Extensive leadership experience across IT business partnering, service delivery, and technical program management.
• Proven stakeholder management skills with a demonstrated ability to engage, influence, and advise senior plant and business leaders.
• Ability to travel approximately 10% to 20% as required for key projects.
• Nice-to-Have Qualifications:
• Experience operating within highly regulated manufacturing environments.
• Background in electronics manufacturing or high-volume production sectors.
• Direct experience managing IT compliance within a SOX-regulated framework.

Skills

• IT Business Partnering & Relationship Management
• Manufacturing IT Strategy & Roadmapping
• Cross-Functional Stakeholder Alignment
• IT Service Management (ITSM) Program & Project Scope Management
• SOX Compliance & IT Auditing
• Continuous Improvement & Process Analysis