IT Business Relationship Manager

Duties

• Lead technology strategic and operational planning to achieve business goals.
• Prioritize technology and AI initiatives and coordinating the assessment, deployment and management of current and future systems.
• Assess industry, technology, and competitor trends to identify opportunities to apply technology, AI, and Automation to improve revenue and EBITDA
• Own the relationship with business operations team and executives
• Own relationship with current and potential vendors
• Partner with department leaders to understand business strategy, demand, and priorities and help the business propose programs/projects which will drive those strategic goals.
• Leverage and optimize both new and existing hardware /software with a focus on collaboration, automation, and efficiencies across business units.
• Direct continuous improvements of systems and procedures.
• Anticipate how business strategy or policy changes will impact systems and processes.
• Identify opportunities for appropriate and cost-effective investment in IT systems and resources, including staffing, sourcing, procurement and in-house development.
• Participate in the development of IT and business budgets.
• Develop business case justifications and cost/benefit analyses for IT spending initiatives.
• Measure effectiveness of deployed solutions.
• Evaluate and qualify technology solutions/platforms.
• Participate in client programs and audits as required for optimal utilization, effectiveness, and success.

Education and Experience

Minimum Education & Experience:

• Bachelors Degree in Information Systems, Computer Science, Engineering, Business or technical discipline
• Professional educational certificates such as Certified Business Relationship Manager (CBRM), Project Management Professional (PMP), technical certifications or equivalent experience
• 5+ years of experience managing and directing an IT function including experience in strategic planning and execution.
• 5+ years of experience facilitating the development and implementation of business initiatives and projects

Preferred Education & Experience:

• Proven experience in strategic IT planning, organization, and development
• Working knowledge of project management methodologies and systems
• Advanced knowledge of the pharma commercialization process
• Advanced knowledge of Laboratory Information Management Systems (LIMS) and related lab acquisition and analysis software

Reasonable estimate of the current range
$91,500 - $137,500 USD