IT Manager, Vendors and Contracts

Responsibilities

• Own the end-to-end contract lifecycle for Patrick IT vendors, including drafting, negotiation support, execution, renewal, and expiration tracking
• Maintain a centralized contract repository with accurate terms, renewal dates, pricing, and obligations
• Standardize contract templates, terms, and clauses in partnership with Legal to reduce cycle time and risk
• Track and manage contract renewal timelines to avoid unplanned auto-renewals or lapses in coverage
• Ensure contract terms are accurately reflected in downstream systems used for asset and financial tracking
• Establish and maintain the strategic vendor portfolio, identifying the critical relationships that warrant executive-level attention and dedicated management
• Operate the cadence and practice for managing strategic vendor relationships, including regular business reviews, relationship health checks, and joint planning sessions
• Administer vendor performance scorecards, SLAs, and business review cadences established by the VMO
• Monitor vendor performance against contractual obligations and escalate issues or underperformance
• Coordinate corrective action plans with underperforming vendors and track remediation progress
• Support vendor onboarding and offboarding activities in line with VMO policies and standards
• Support sourcing events, RFPs, and competitive bids for new and renewing vendor relationships
• Analyze vendor proposals and pricing to support negotiation strategy and decision-making
• Drive reduction in contract cycle times through process standardization and proactive renewal planning
• Identify opportunities to consolidate purchases and negotiate improved volume pricing
• Execute vendor rationalization initiatives identified by the VMO, including consolidation, renegotiation, and vendor exits
• Track and report savings and efficiency gains delivered through rationalization and renegotiation activities
• Identify redundant or overlapping vendor relationships across business units and recommend consolidation opportunities
• Support vendor risk assessments, including financial health, cybersecurity, and business continuity reviews
• Ensure vendor contracts and engagements comply with Patrick IT policies and procurement standards
• Maintain documentation to support audit and compliance requests related to vendor contracts
• Support the total cost of ownership (TCO) model by ensuring contract cost data is accurate and current
• Support IT due diligence for mergers and acquisitions by assessing acquired entities' vendor contracts and terms
• Lead harmonization of acquired vendor contracts into Patrick IT's contract repository and VMO processes
• Support consolidation of duplicate or overlapping vendor relationships resulting from acquisitions

Qualifications & Skills

• Bachelor's degree in IT, Business, or related field
• 7+ years of relevant IT or procurement experience
• 3+ years of experience managing vendor relationships and contract lifecycle processes
• Experience with contract management systems and vendor performance tracking tools
• Experience in decentralized, multi-site, or acquisition-driven environments preferred
• Manufacturing or industrial sector experience is a plus