IT Manager - Remote

Ajaia is a rapidly growing AI consultancy and product studio dedicated to helping organizations move from experimentation to real results. We operate across four core pillars: AI Strategy and Advisory, AI Engineering and Automation, Workforce Training and Enablement, and Custom Product Development. In addition to client services, Ajaia builds proprietary AI products, copilots, and vertical solutions that solve high-value industry problems. Our dual model allows us to translate hands-on implementation experience into scalable products while continuously refining our approach through real-world deployment. Our operating model combines deep technical execution with practical change management, enabling enterprises to deploy secure, compliant, and high-impact solutions that drive measurable operational value.

About the role

Ajaia is hiring an IT Manager to serve as the technical backbone of our AI-first operations. This role is designed for a "smart and excellent" leader who can architect internal infrastructure that is as innovative as the solutions we provide to clients. You will ensure our team has the cutting-edge tools, robust security, and automated workflows required to maintain peak efficiency. Every role at Ajaia is AI-forward. We expect candidates to use AI in daily workflows across infrastructure monitoring, security auditing, automation scripting, and technical support. AI usage is a core execution requirement, not optional tooling.

Responsibilities

• AI-Driven Infrastructure: Design and manage internal cloud environments and SaaS stacks optimized for AI development and deployment.
• Security & Compliance: Implement and oversee rigorous security protocols to protect Ajaia’s proprietary AI workflows and sensitive client data.
• Operational Excellence: Automate internal business solutions and CRM/CMS platforms to minimize manual overhead.
• AI Native Workflows: Use AI tools daily for network ideation, rapid troubleshooting, security variant creation, and QA support.
• Cross-Functional Partnership: Partner with engineering, strategy, and growth teams to ensure technical alignment with company milestones.
• Asset Management: Oversee the procurement and maintenance of hardware and software assets for a global, remote workforce.

Requirements

• 3-7 years of experience in IT management, systems administration, or technical operations.
• Demonstrated ability to use AI-native workflows as a daily execution standard to improve speed and quality.
• Deep familiarity with cloud infrastructure (AWS/Azure/GCP), automated business solutions, and security frameworks.
• Proven ability to exercise high-level judgment in fast-paced, cross-functional startup environments.
• Excellent communication skills to translate complex technical requirements for non-technical leadership.

Preferred Qualifications

• Familiarity with AI implementation engineering or software development to better support our technical teams.

Technical Requirements

• Advanced knowledge of security protocols and identity management (IAM).
• Strong experience with automation tools and scripting (Python, Shell, etc.).
• Ability to deliver polished, secure, and scalable technical output quickly.
• Familiarity with design collaboration and document management tooling (Figma, Canva, Google Workspace).

Schedule

• Location: Fully Remote
• Candidates: Open to candidates from the Philippines, India, Pakistan, South Africa, etc.
• Time Zone: Eastern Time, 9:00 AM - 5:00 PM, Monday-Friday, including holidays. (Rotating Weekend Schedule)

Pay

• Base salary (yearly): USD 8,000 - 15,000
• Performance bonus (yearly): 0-50% of base salary
• Salary and total compensation depend on experience, portfolio strength, and demonstrated performance.

Benefits

• Competitive base salary + performance incentives
• Remote work with earned flexibility
• Professional development opportunities
• Paid time off (PTO)

Why Join Ajaia

This role is a strong fit for those who enjoy owning both technical infrastructure and operational excellence in an AI-first environment. You will shape how Ajaia operates through practical, high-quality work that ships quickly and influences outcomes. If you want breadth, autonomy, and a chance to define IT standards in an AI-native operating environment, this role offers that scope. At Ajaia, you have a unique opportunity to work at the forefront of the artificial intelligence frontier and contribute to real innovation that reaches production. We expect all team members to be AI-native practitioners who actively use AI in their daily workflows to improve speed, quality, and outcomes.