IT Manager | Remote

Role Responsibilities

• Develop comprehensive project plans for focused technology initiatives, outlining timelines, deliverables, and resource allocation.
• Cook up and oversee activities with external vendors, ensuring vendor deliverables meet established service-level agreements (SLAs).
• Guide and support project participants, fostering effective collaboration and resolving conflicts to keep the initiative on track.
• Monitor project progress, proactively identifying risks and facilitating timely decision-making.
• Deliver concise, actionable reports on status, risks, and outcomes to key stakeholders, both in written and verbal formats.
• Uphold quality standards across all phases of the project, ensuring objectives are met within scope and constraints.

Requirements

• Have strong relevant experience in the domain, leading multi-quarter technology initiatives with full cycle ownership.
• Demonstrated expertise in team management, cross-functional leadership, and conflict resolution within complex projects.
• Prominent track record of successful vendor management and negotiation, particularly with external technology providers.
• Strong familiarity with establishing, monitoring, and enforcing service-level agreements (SLAs) and reporting on vendor performance.
• Exceptional written and verbal communication skills, with the ability to distill complex progress updates for technical and non-technical stakeholders.
• Experience producing clear, actionable project documentation and executive-level reports.